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Before and After: Quantifying the Impact of Changing Consulting Brands in Canada

Published by: IDC

Published: Jun. 16, 2004 - 26 Pages


Table of Contents




Table of Contents


IDC Opinion


In This Study


Methodology


Definitions


Situation Overview


Introduction


Changing Brands: Who, What, When & Why


Table: Timetable of Brand Changes


Reasons Behind Brand Change


Brand Meanings and Objectives


Brand Changes: Bad Timing


Brand Awareness in the Canadian Marketplace


Figure: Brand Awareness 1999-2003


Branding Campaigns: Target Audience ? Business Executives


Figure: Brand Awareness 2003: Business Executives vs. IT Executives


Figure: Brand Awareness 2002 & 2003: Business vs. IT Executives


Familiarity in the Canadian Marketplace


IT Executive Familiarity


Figure: Total Familiarity 1999-2003 (IT Executives)


Figure: Average Total Familiarity Over Time: Re-branded vs. No Brand Change Group (IT Executives)


Business Executive Familiarity


Figure: Familiarity: Business Executives for 2002 & 2003


Impact of Brand Change on Perceptions


Perception Scores 2003


Figure: Total Attribute Scores - 2003


Perception Scores on Top 6 Attributes ? Before and After Re-branding


Figure: Top 6 Perception Scores - Before & After Brand Change


Future Outlook


More Changes on the Way


Brand Optimization


Figure: Building a Better Brand


Areas for Further Research


Essential Guidance


Actions To Consider


Learn More


Related Perception Research


Related Consulting & Integration Research


Methodology


Definitions


Synopsis




Abstract

In order to fully understand the impact of re-branding exercises on perceptions in the Canadian consulting and integration marketplace, IDC Canada has undertaken a deeper study of recent perception data. Specifically the brand changes for Accenture, BearingPoint, Cap Gemini Ernst & Young and Fujitsu Consulting are examined with respect to brand awareness, familiarity and perception scores.

"Re-branding your company name is unlikely to shift the existing perceptions of your firm in the Canadian consulting & integration marketplace," says Barbara Hall, Program Manager of Canadian consulting & integration research at IDC Canada. "The big issue facing consulting firms is how to manage their new brands more effectively. Despite the necessity for aggressive brand building campaigns after re-branding, prevailing market conditions forced these firms to make significant marketing budget cuts, particularly for brand awareness building. With the market at a turning point, IDC suggests that these firms begin to ramp up their brand building activities to capitalize on the improved forecast for the market."



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