Providing market research reports, industry analysis, company profiles and country reports for strategic planning, competitive intelligence, marketing and business research.
Search for Market Research Reports:    

Call Centers Research Reports


Profiting from at-home agents in contact center outsourcing (Market Focus)
  Topics: Call Centers
The Future of Customer Facing Technology in the Outsourced Contact Center (Review Report)
  Topics: Call Centers, Interactive Voice Response (IVR)
Interactive Intelligence Updates Security and Integration with Customer Interaction Center 3.0 (Competitive Intelligence Report)
  Topics: Call Centers
Plimsoll Portfolio Analysis - Telephone Call Centre Systems
  Topics: Call Centers
Plimsoll Portfolio Analysis - Call Centres
  Topics: Call Centers
Regions: United Kingdom
Growth Opportunities And Markets For It Outsourcing: New Possibilities For Contact Center, Infrastructure, Applications And Business Process Outsourcing
  Topics: Call Centers
The Middle East - Cash Rich, Services Poor (Market Focus)
  Topics: Call Centers
Regions: Middle East
How to profit from contact centers in the Middle East (Strategy Focus)
  Topics: Call Centers
Regions: Middle East
Theme 3: Outsourcing & Technology - reconciling competing markets (Executive Presentation)
  Topics: Call Centers, Outsourcing
Alcatel-Lucent Launches Mid-size Enterprise Contact Center Solution Based on Genesys Technology (Competitive Intelligence Report)
  Topics: Call Centers
How to Profit from Emerging Contact Channels (Strategy Brief)
  Topics: Call Centers
Leveraging the IVR Self-service Phenomenon in Contact Center Outsourcing (Strategy Focus)
  Topics: Call Centers, Interactive Voice Response (IVR)
North American Agent Performance Optimization Markets
  Topics: Call Centers
Regions: North America
U.S. Home-Based Agent 2007-2011 Forecast: The Irony of Homeshoring's Rising Value Amid a U.S. Housing Bust
  Topics: Business Outsourcing, Call Centers
Regions: United States
Another Indian Firm Sweeps West: Hero Group Acquires Scotland's TSC
  Topics: Call Centers
Regions: Scotland
One Provider's Homeshored Horizon: LiveOps Eyes 20,000 Contracted Agents
  Topics: Call Centers
Customer management and contact centers BPO: global market forecast model (Interactive Model)
  Topics: Call Centers, IT Spending
Contacting Contact Centers Managed Services Opportunities - Who's Calling?
  Topics: Call Centers
AT&T Certifies Cisco Unified Contact Center with IP Toll Free Service (Competitive Update)
  Topics: Call Centers
A Glance at a Captive Contact Center Market in Flux
  Topics: Call Centers
Where Next for Global Contact Centers? New market opportunities, growth sectors and effective sales strategies
  Topics: Call Centers
Regions: Global
Large Contact Center Solutions (Market Advisor)
  Topics: Call Centers, CRM & Customer Service
Contact Center Performance Management - Market Insight
  Topics: Call Centers
IDC eXchange: CEO Agenda for 2007 - Customer Care and Innovation on Top Again
  Topics: Call Centers
Sizing the Speech Application Market in North America and EMEA to 2012 (Databook)
  Topics: Call Centers, Interactive Voice Response (IVR)
Contact Center Markets and Technologies databook for Benelux
  Topics: Call Centers
Regions: Belgium, Luxembourg, Netherlands
Contact Center Databook for Canada
  Topics: Call Centers
Regions: Canada
Contact Center Markets and Technologies Databook for France
  Topics: Call Centers
Regions: France
Contact Center Markets and Technology Databook for Germany
  Topics: Call Centers
Regions: Germany
Contact Center Markets and Technology Databook for Italy
  Topics: Call Centers
Regions: Italy
Contact Center Markets and Technologies Databook for New EU 12
  Topics: Call Centers
Regions: Europe
Contact Center Markets and Technologies Databook for Nordics
  Topics: Call Centers
Regions: Europe
Contact Center Markets and Technologies Databook for Other Eastern Europe
  Topics: Call Centers
Regions: Europe
Contact Center Markets and Technologies Databook for Spain
  Topics: Call Centers
Regions: Spain
Contact Center Markets and Technologies Databook for UK
  Topics: Call Centers
Regions: United Kingdom
Contact Center Markets and Technologies Databook for USA
  Topics: Call Centers
Regions: United States
Contact Center Markets and Technology Databook for North America
  Topics: Call Centers
Regions: North America
Contact Center Market and Technologies Databook for EMEA
  Topics: Call Centers
Remote Workers and the Contact Center (Databook)
  Topics: Call Centers, Remote Access
Sales & Marketing - Is there a future for outsourced outbound calling? (Market Focus)
  Topics: Call Centers
Horizontal Contact Center Outsourcing Trends to 2012 (Review Report)
  Topics: Call Centers, Customer Service, Outsourcing
Theme 2: Outsourced Contact Center Functions Predicting an Uncertain Future (Executive presentation)
  Topics: Call Centers, Outsourcing
The Definitive Guide to Speech Applications (Interactive Model)
  Topics: Call Centers, Interactive Voice Response (IVR)
2007 Australia Contact Centre Industry Benchmarking Study
  Topics: Call Centers
Regions: Australia
2007 New Zealand Contact Centre Industry Benchmarking Study
  Topics: Call Centers
Regions: New Zealand
Contact center outsourcing functionality - trends to 2012 (Databook)
  Topics: Call Centers
Market Share: Insight into the Contact Center Universe 2007
  Topics: Call Centers
G-Force 2007: Genesys Touts the Dynamic Contact Center
  Topics: Call Centers
North American Hosted Contact Center Markets
  Topics: Call Centers, Software & Enterprise Computing
Regions: United States
Outsourced Customer Care: how best to meet shifting investor needs (Strategy Focus)
  Topics: Call Centers


<< Prev     Next >>

advertise with us

 

About MarketResearch.com
MarketResearch.com is an online aggregator selling over 160,000 market research reports, company profiles and country profiles from over 600 research firms. Our reports will provide you with the critical business and competitive intelligence you need for strategic planning and marketing research. Coverage includes the US, UK, Europe, Asia and global markets.

 

© MarketResearch.com 2008