Voice Over IP (Internet Protocol)

benchmark-it.co.uk Ltd.
September 1, 2008
232 Pages - SKU: CGCQ1904368
License type:
The report includes the following:
  • Market analysis - identifying key trends, drivers, analyst forecasts and
  • market developments;
  • Segment analysis - overviews of 43 representative service providers
  • offering VoIP by segment (Wholesale, MNC, Corporate, SME and Consumer).
Who should buy the report?
  • Service providers interested in the VoIP market;
  • Companies investing in or supplying the above.
Key benefits:
  • Independent market analysis and insights into the impact of VoIP on the telecoms sector;
  • Insight into service providers’ VoIP strategies and products by customer segment;
  • Gives customers time to concentrate on analysing implications and to formulate action plans.
Key conclusions:
  • The VoIP market is becoming increasingly absorbed into the everyday world of telecoms;
  • VoIP services continue to substitute and complement traditional voice services across all market segments;
  • Over the last year, traditional telecoms players such as the incumbent phone operators have made most of the running in the mass VoIP market;
  • In the business market, focus has largely shifted to smaller businesses,
  • whose size and diversity means that they offer an opportunity for sometime to come;
  • Disruption to the evolving market continues to be a threat from the likes of Google and Microsoft.