Zagada Markets, Inc.
Zagada Institute is a leading boutique publisher of Caribbean and Central American Nearshore outsourcing intelligence on the contact center and Business Process Outsourcing (BPO). Zagada’s reports are written in an accessible style for executives engaged in site and vendor decision-making. Zagada Institute is the research arm of Zagada Markets, Inc., a business development advisory firm.
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List of reports from Zagada Markets, Inc.
Central America Contact Center & BPO Report 2010
8/1/2009 | published by: Zagada Markets, Inc.
... in the nearshore, and India and the Philippines in the offshore markets. Site location costs and vendor capabilities are evaluated from the backdrop of telecommunication, political and bilingual agent education preparedness. The key challenges facing ...
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$3,895.00
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Brazil IT Services Executive Report 2008
2/7/2008 | published by: Zagada Markets, Inc.
... and teledendity analysis, and market dynamics analysis. Zagada Waagstein IT Services reports compliment Zagada’s Mexico IT Services Executive Report 2008 and its BPO contact center reports on Latin America, Central America and the Caribbean regions. ...
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$4,385.00
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Mexico IT Services Executive Report 2008
2/7/2008 | published by: Zagada Markets, Inc.
... and teledendity analysis, and market dynamics analysis. Zagada Waagstein IT Services reports compliment Zagada’s Brazil IT Services Executive Report 2008, and its BPO contact center reports on Latin America, Central America and the Caribbean regions, ...
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$4,385.00
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India IT Services Executive Report 2007
3/1/2007 | published by: Zagada Markets, Inc.
... selection and investment. The report gives strategic city-by-city talent analysis, IT Engineer graduation stock and graduation density forecasts, service supplier profiling, real estate costs, the latest tax increase and incentive assessment, infrastructure, communication and teledendity ...
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$4,385.00
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Mexico Executive Call Center Report 2007
2/1/2007 | published by: Zagada Markets, Inc.
... Tijuana, León, Toluca, Ciudad Juaréz, Torreón and San Luis Potosí for site selection and investment. The 10 cities responsible for 70% of contact center BPO activity in Mexico are fully evaluated. The report highlights that ...
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$4,395.00
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Brazil Executive Call Center Report 2007
1/1/2007 | published by: Zagada Markets, Inc.
... Belo Horizonte, Florianópolis and Curitiba for site selection and investment. Intense focus is given to comparing these five cities within the Sao Paolo Rio de Janeiro axis which is responsible for over 90% of contact ...
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$4,395.00
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Argentina Executive Call Center Report 2007
10/1/2006 | published by: Zagada Markets, Inc.
... and investment. Intense focus is given to comparing these three leading cities for contact center activity. While Argentina offers a full range of IT and back office delivery, the activity in its call center voice ...
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$3,895.00
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Central America Call Center Report 2007 A Bilingual Ready Niche
4/20/2006 | published by: Zagada Markets, Inc.
... America Nearshore market. The report is the first complete and independent call center study conducted on Central America. The study indicates that the Central America Nearshore market’s impressive growth in its current 21,012 agent population ...
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$2,895.00
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$2,895.00
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