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More Billing & Cards reports by Yankee Group
What Customers Want: The Experience Transformation Imperative by Yankee Group
In this slide deck, Yankee Group presents its groundbreaking research on customer experience. The data shows that to compete and win in the future, communications ...
Inconsistent Prepaid Reporting Distorts Key Mobile Market Signals by Yankee Group
Key market signals that govern competitive behavior are distorted by the fact that operators determine inactive mobile lines using
various definitions and methods. A Yankee ...
Moving New Charging Models from Theory to Practice by Yankee Group
The Unfulfilled Promise of Personalized Charging Models
One of the most counterproductive traits of the telecommunications service provider community is their slow pace of innovation ...
Thinking Beyond Flat-Rate and Stovepiped Business Models by Yankee Group
See all reports like this >>Real-life implementations of a true converged prepaid and postpaid deployment have typically remained far and few. Historically operators have blissfully invested in prepaid and postpaid ...
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