In this slide deck, Yankee Group explores 10 common misconceptions about enterprise VoIP. Despite VoIP’s maturity, many companies are still hesitant to deploy it. VoIP solution providers must do a better job of educating customers and prospects to accelerate adoption.
More than 50 percent of employees spend more than 40 percent of their day away from their desk, and 88 percent of IT decision-makers say VoIP makes it easier to deliver applications to telecommuters and road warriors.
Cloud-based VoIP and unified communications (UC) solutions can provide faster adoption with lower upfront costs than premises-based solutions.
2010 was a major transition year for hosted VoIP; the number of companies planning a major hosted VoIP purchase almost doubled.