Customer Fulfillment Lifecycle Management: Axiom Systems Gets It Right

Yankee Group
April 6, 2007
4 Pages - SKU: YANL2430277
License type:
With the rapid introduction of IP-based services and customer stickiness directly related to QoS and service continuity expectations across any network and any device, a closed-looped approach to service fulfillment process is the need of the hour.