OEM PC Diagnostics Software Market Opportunities, Strategies, and Forecasts, 2008 to 2014

A mission critical diagnostic system provides open connectivity between platforms and operating systems. Products provide a consistent mechanism for a wide variety of system interconnection. Common API's and operational procedures simplify the tasks that must be carried out when integrating different systems.

PC manufactures need to avoid hardware problems. They need to avoid calls for service, they need to be able to tell is a problem is with the hardware or software when a call does come in. If there is a hardware PC problem, the service center needs to be able to fix it quickly.

Calls to the service center are costly. OEM PC diagnostic software spreads the cost of implementing feature rich functionality over the entire customer base.

As companies seek to work more efficiently with each other in ecosystems messaging is the vehicle for information exchange between applications. As the supply chain is automated, the value of mission critical messaging becomes more evident.

OEM PC diagnostics markets at $121.4 million in 2007 are anticipated to reach $337 million by 2014. Demand for increased reliably of systems is the market driver. In addition, the packaged software solutions are more efficient than home grown testing and diagnostic solutions because the spread the cost of adding features over the broad customer base.