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Indian Information Tecnology Industry Overview

Ventures Middle East LLC
October 12, 2010
92 Pages - SKU: VME2835581

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Countries covered: India

The Information Technology (IT) Sector has been one of the hotshots of Indian economy. Remarkable transformation and growth of the economy has created opportunities both in exporting software and services and in the domestic market. The Indian IT & ITES Sector has grown considerably over the last decade to contribute over 6% of the country’s GDP. The revenue amassed by Indian information technology sector is estimated to have grown by over 5% to reach $73.1 billion in 2009-10. Growth in Indian information technology in the world market is primarily dominated by IT software and services, including system integration, IT consulting, application management, custom applications, infrastructure management, software testing and web development. Competitive factors such as skilled workers, adequate telecommunication networks, and an improving policy and regulatory environment have enabled both domestic and foreign firms to rapidly expand in the internationally competitive IT services sector. The Indian Software and Services export is estimated to grow at 5.5% and to generate export revenue of $49.7 billion in year 2009-10. The IT services exports is estimated to be $27.3 billion in 2009-10 as compared to US $ 25.8 billion in 2008-09, showing a growth of 5.8%. ITeS-BPO exports are estimated to grow from $11.7 billion in 2008-09 to $12.4 billion in 2009-10, a year-on-year growth of 6%. Though the United States & United Kingdom still remains the dominant market, accounting for about 79%, for the Indian IT-BPO industry, the Continental Europe and Asian markets are catching up as they witness higher growth in demand. In contrast, the IT hardware segment has lagged and has focused very largely on the domestic market, which remains heavily dependent on imports of components and finished IT goods. Government is actively pursuing measures to stimulate the growth of Electronics Hardware Manufacturing Industry in the country.

India is regarded as the premier destination for the global sourcing of IT-ITeS, accounting for almost 51% of the global sourcing market size of $94 billion in 2009. India now has a 62% share of the global technology services market (IT Services, Engineering Services and R&D) of about $58 billion and a 32% share of the Global Business Outsourcing Market of about $37 billion. With the BPO going strong for the past few years, the Knowledge Process Outsourcing (KPO), which may be called the highest level of the BPO, is still at a nascent stage of development in the country. It is expected that emergence of the KPO market will offer high-value services in off shoring and help the Indian ITeS Industry to climb the global value and knowledge chain.

The team at Ventures Middle East has brought a report a report on the Information Technology Industry in India 2010, which provides a comprehensive understanding of the entire market dynamics of the Information technology sector to assist players interested in assessing the market opportunities in this robust and dynamic market. Besides providing detailed analysis of the Indian Electronics & IT hardware and Software & Services Sectors, the report also conducts a scrutiny of the various political, economic, social, technological, legislative and environmental trends impacting the sector. It provides a complete technology road map on how the Indian IT sector has evolved over the years and detailed information about the policies and events. The key highlight of the report is that it presents a complete and coherent competitive overview of the Indian Information Technology. Along with a detailed profile of top players in the industry, the report further details various business models adopted by the leading players in the sector. This study is a critical guide to understanding the forces that produce the changes in the IT/ITeS Market and in making informed decisions on the industry.

Executive Summary

Introduction

An Overview of the Information Technology Industry in India 2010

Information Technology Segments

Electronics and IT Hardware Sector Overview

Consumer Electronics

Computers

Electronic Components

Electronics Exports

Software & Service Sector Overview

Software and Services Exports & Revenues

Business models

IT Services

R&D Services and Software Products

Customer Interaction Services

Transaction Processing

Content Development

Knowledge Services (Non-IT)

Engineering Design

Sources of Revenues

IT-ITES Export Markets

IT-ITES Domestic Markets

Key Export Destinations

Industry Overview

Market trends

Arrival of 3G opens Enormous Opportunities for IT Vendors

Cost Concerns is stressing a key spotlight on IT Infrastructure Consolidation

Economic Pressures drives small and midsize businesses towards outsourcing and SaaS

Start-Ups and Smaller Firms Became More Important Accounts for IT vendors

Desktop Virtualization gains footing in Medium and Large Sized Enterprises

IT Outsourcing Remained a Catalyst to HR Retention and Cost Reductions during the Economic Squeeze

IT market for M&E in India is to grow by 30%

Online Advertising Market Gains Momentum

Public Sector Buoys IT Spending

Business development with existing Vendors and Geographic Expansion will Drive Strong Focus from India’s IT Channel Community

A breakout year for analytics solutions

Technology firms focused on India’s rural sector

Wave of Innovative New Payment Technologies is emerging

Government Projects will Fuel Smart Card Technologies

Convergence of Computing Platforms Accelerates

Online Developer Platforms and Communities

Delivery Model

Onsite Delivery Model

Offsite Delivery Model

Onsite/Offshore (Hybrid) Delivery Model

Offsite/Offshore delivery model

Global Delivery Model

Availability of Human resources and their costing

Government support

Foreign trade policy

Foreign Dire ct Investment policy for Information Technology

Export promotion schemes, Software Technology Parks, Tax breaks

Export Promotion Schemes

Software Technology Parks (STP)

Special Economic Zone Scheme

Infrastructure and Available Support

Competitive Overview

Key domestic and international players in hardware/ IT services and BPO spectrum

Profiling Of Key Players

Business models adopted by competition

IT Majors banking on non-linear initiatives to boost growth

Infosys new engagement models

Wipro’s Dedicated Advisor agreement

Partner-driven sales model

Boost R&D Services Competition

Art-to-Part biz model

Competitive Forces in the Indian Information Technology Industry

Threat of Entry & Barriers

Threat of Service Substitute

Power of Suppliers

Industry Competitors

Power of Customers

The Indian Advantage

Emerging trends- PESTLE

Political Factors

Political Stability

Economical factors

Domestic IT Spending

Real Estate Prices

Attrition

Economic attractiveness

Social Factors

Technological Factors

Telephony & Internet

New IT Technologies

Legal Aspects and Policies

IT Act 2000

Indian Copyright Act

Income Tax

IT SEZ Requirements

Environmental Factors

Road Ahead - Technology map

Future Outlook

List of Figures

Figure 1: India IT-ITES Industry Growth Trend

Figure 2: Indian Information Technology Segments

Figure 3: Growth Trend of Electronics & IT-ITeS in India

Figure 4: India - Electronics & IT Hardware Production

Figure 5: Consumer Electronics Production in India

Figure 6: Computers Production in India

Figure 7: Electronics Components Production in India

Figure 8: India Electronics & IT Hardware Exports

Figure 9: India Software Exports

Figure 10: India BPO Revenues

Figure 11: Engineering Services, R&D and Software Products (US$ Bn)

Figure 12: Sourcing models

Figure 13: India IT Opportunities

Figure 14: Opportunity segments within IT services

Figure 15 India IT-ITES Export Trend

Figure 16: IT-ITES Domestic Market Revenues

Figure 17 Key Export Destinations

Figure 18: Public Sector IT Spending Share

Figure 19: IT Delivery Models

Figure 20: India IT Employment

Figure 21: Classification of Indian IT Companies

Figure 22: Net Income for the Key Players in the Indian IT-ITeS Market, 2009-10

Figure 23: Evolution of Indian IT Industry

List of Tables

Table 1: India Domestic IT-ITeS Market Size

Table 2: Major IT Players in India

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