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Australian Conferencing & Collaboration Market Update 2009

Telsyte
February 9, 2010
25 Pages - SKU: TELS2644944

Abstract Table of Contents Related Reports

Countries covered: Australia

Conferencing and collaborative technologies took off back in the midst of the global financial crisis (GFC), back in 2008. In 2009, Australian businesses have continued to embrace the technologies, which are now increasingly becoming part of internal business processes. With an economic recovery currently underway, business decision makers continue to look to conferencing and collaboration technologies to sustain the reduction in OPEX from increase in workforce productivity, streamlining of business processes and travel cost savings.

This Telsyte report looks at the usage and adoption of conferencing and collaboration technologies by the Australian businesses. It discusses:

Market drivers of conferencing and collaborative technologies;
Perceived market leadership in conferencing and collaboration;
Conferencing and collaboration vendor and market developments in 2009;
The uptake and adoption of audio conferencing, video conferencing, telepresence and web collaboration technologies by medium, mid-market and large businesses;
The usage of web collaboration products by medium, mid-market and large businesses in Australia; and
Conclusion and recommendations.

1 EXECUTIVE SUMMARY
2 INTRODUCTION: 2.1 Methodology; 2.2 Definitions
3 AUSTRALIAN CONFERENCING & COLLABORATION MARKET OVERVIEW 2009: 3.1 Conferencing & Collaboration Market Drivers 9; 3.2 Vendor Developments
4 USAGE OF CONFERENCING & COLLABORATION IN THE AUSTRALIAN MEDIUM BUSINESS MARKET: 4.1 Audio Conferencing; 4.2 Video Conferencing; 4.3 Web Collaboration
5 USAGE OF CONFERENCING & COLLABORATION IN THE AUSTRALIAN MID MARKET: 5.1 Audio Conferencing; 5.2 Video Conferencing; 5.3 Telepresence; 5.4 Web Collaboration
6 USAGE OF CONFERENCING & COLLABORATION IN THE AUSTRALIAN LARGE ENTERPRISE MARKET: 6.1 Audio Conferencing; 6.2 Video Conferencing; 6.3 Telepresence; 6.4 Web Collaboration
7 CONCLUSION AND RECOMMENDATIONS: 7.1 Expanding the Addressable Telepresence Market; 7.2 Medium & Mid Market Opportunities for Web Collaboration
8 RELATED RESEARCH
Figures: Figure 1 - Primary Reason for Using Conferencing & Collaboration; Figure 2 - Perceived Leadership in Video Conferencing & Collaboration; Figure 3 - Australian Medium Market Audio Conferencing Adoption; Figure 4 - Australian Medium Market Boardroom Video Conferencing Adoption; Figure 5 - Australian Medium Market Web Collaboration Adoption; Figure 6 - Usage of Web Collaboration Platforms by Medium Businesses; Figure 7 - Australian Mid Market Audio Conferencing Adoption; Figure 8 - Australian Mid Market Boardroom Video Conferencing Adoption; Figure 9 - Australian Mid Market On-Premise Telepresence Adoption; Figure 10 - Australian Mid Market Web Collaboration Adoption; Figure 11 - Usage of Web Collaboration Platforms by Mid Market Businesses; Figure 12 - Australian Large Enterprise Market Audio Conferencing Adoption; Figure 13 - Australian Large Enterprise Market Boardroom Video Conferencing Adoption; Figure 14 - Australian Large Enterprise Market On-Premise Telepresence Adoption; Figure 15 - Australian Mid Market Web Collaboration Adoption; Figure 16 - Usage of Web Collaboration Platforms by Large Enterprises
Tables: Table 1 - Distribution of Telsyte’s 2009 Survey Respondents by Business Size

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