Avaya India, one of the leading business communication solution providers, has a huge customer
base that includes some of the largest corporations, government agencies, as well as small
businesses. The company is known for its communication devices and software for VoIP, web
access, and messaging. Among other equipment, Avaya sells a wide range of IP phones that
incorporate all the above-mentioned characteristics. Avaya’s VoIP product portfolio also includes PBX
systems, Gateways, Servers, and a suite of IP telephony applications.
In this Vendor-Tek TekPlus looks at Avaya’s UC operations in Indian market.
significant transition. The document provides methodical details of Avaya’s strengths, weaknesses,
opportunities and threats in its Indian UC business;
Currently TekPlus has mix sentiments regarding Avaya’s progress in the Indian mar
hand, it now has NES in its kitty while on the other the vendor’s divestment from its subsidiary AGC
Networks might create a hole. Besides, Avaya relies on its technology partners (potential competitors)
to provide an end-to-end UC solution
Aura should help.
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