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Introspective 2004 Report: New Communication Technologies and Developing Segments in Healthcare

TekPlus
March 31, 2004
48 Pages - SKU: TEK975798

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Introspective 2004 Report: New Communication Technologies and Developing Segments in Healthcare

Continuous developments in information and communication technologies (ICT) are greatly impacting the healthcare industry and delivery of care. A new report on ‘New Communication technologies and Developing Segments’ by the leading strategy consulting firm TekPlus focuses on the impact of new developments in ICT on the healthcare industry.

The potential of new technologies in the healthcare communications and devices space is huge. With the migration towards paperless environments, more and more healthcare organisations across the globe are investing in networking solutions and mobile computing devices. For point-of-care, solutions like IP telephony, wireless LANs and mobile computing devices are increasingly becoming more and more useful on a mission to improve the delivery of care. Their use leads to better-informed physicians and more satisfied patients. Providers are also paid more promptly. Technologies like Internet and wireless contribute to knowledge for problem sharing and decision-making and applications like EPR, telemedicine and data warehousing enable sharing of medical and clinical information to the smallest of the healthcare organisations.

The report is divided into two distinguished segments

1. New communication technologies, and

2. Developing segments

The segment on new communication technologies provides impact of technologies like the Internet, wireless and IP communications. It also sheds light on the importance and need for communication devices (tablets/laptops, mobile carts, hand-held devices, IP telephones), solutions and applications (Virtual Private Networks, web services, unified messaging, IP videoconferencing, tele-robotics, IP contact centres and instant messaging).

The developing segments highlights the developing areas of telemedicine, on-line treatment, primary care-IT and services-application service provision. TekPlus believes that these areas are of great importance to the ICT vendors due to their contribution in the healthcare sector. It also provides guidelines on the emerging segments of bio-nanotechnology, e-procurement, CPOE (Computerised Physician Order Entry) and evidence based patient care.



Part 1: DEVELOPING SEGMENTS....................................................................................6

TELEMEDICINE.........................................................................................................................7
TekPlus Observation ................................................................................................................8
ON-LINE TREATMENT...............................................................................................................8
TekPlus Observation ................................................................................................................9
PRIMARY CARE-IT .................................................................................................................10
TekPlus Observation .......................................................................................................…....11
SERVICES .........................................................................................................................…....11
TekPlus Observation .......................................................................................................….....12

OTHER DEVELOPMENTS ........................................................................................................13
Bio-Nanotechnology.....................................................................................................…........13
e-procurement .............................................................................................................….........14
Computerised Physician Order Entry (CPOE)...........................................................….........15
Evidence based patient care........................................................................................….........16

TEKPLUS ADVISORY FOR VENDORS.........................................................................….........17


Part 2: NEW COMMUNICATION TECHNOLOGIES...................................................19

THE MAIN DRIVER: THE INTERNET/E-HEALTH..................................................................19
Patients becoming Savvy........................................................................................................20
TekPlus observation ...............................................................................................................20
Healthcare Providers/Medical Professionals see advantages ..............................................21
TekPlus observation ...............................................................................................................21

ANOTHER GROWING DRIVER: MOBILITY & WIRELESS ...................................................22
TekPlus observation ...............................................................................................................23

INDUSTRY ISSUES ...................................................................................................................24
Poor Productivity & ROI .......................................................................................................24
Acute need to cut down costs and to improve delivery of care ..............................................24
Workflow automation and simplification ...............................................................................25
Reducing Medical Errors.......................................................................................................25
Standards & Regulations .......................................................................................................25
Real Time Information Availability........................................................................................26
Expert Availability .................................................................................................................26

BENEFITS ALREADY OBSERVED BY INSTITUTIONS .............................................................26
Saving Time and Improving Care ..........................................................................................26
Cost reduction ........................................................................................................................27
Accuracy................................................................................................................................27
Security and Privacy ..............................................................................................................28
Speeding up Response Time ...................................................................................................29

NETWORK INFRASTRUCTURE ..............................................................................................29
Wireless Communications ......................................................................................................29
Wireless Standards .................................................................................................................31
Issues with Wireless ...............................................................................................................32
Security..................................................................................................................................32
Speed .....................................................................................................................................33
Signals ...................................................................................................................................33
Ease of use.............................................................................................................................33
IP Communications ................................................................................................................34
TekPlus Infrastructure observation .......................................................................................35

DEVICES..........................................................................................................….....................36
Tablets/Laptops ......................................................................................................................36
Mobile Carts....................................................................................................…....................38
Hand-Held Devices ................................................................................................................39
IP Telephones..........................................................................................…............................41
TekPlus Devices observation .................................................................................................42

SOLUTIONS .............................................................................................................................43
Virtual Private Networks........................................................................................................43
Web services....................................................................................................…....................44
Unified Messaging .................................................................................................................45
IP Videoconferencing.............................................................................................................46
Telerobotics.....................................................................................................…....................47
IP Contact Centers.................................................................................................................47
Instant Messaging ..................................................................................................................48
TekPlus Solutions observation ...............................................................................................48

List of Tables
Table 1: Wireless standards ...................................................................................................32

Introspective 2004 Report: New Communication Technologies and Developing Segments in Healthcare

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