Information Services Group (ISG)

Information Services Group (ISG) is the founder of the sourcing advisory industry and the leading independent sourcing data and advisory firm in the world. The company's world-class global advisory staff works hand-in-hand with clients as they develop their outsourcing strategies and make their service provider selections. ISG consultants leverage a broad range of expertise in business support functions and related research methodologies, as well as deep functional domain knowledge and extensive practical experience. Consultants work with organizations across all major industries to advance business operations through the optimal combination of business process improvement, shared services, outsourcing, and offshoring.

This close collaboration with clients throughout the sourcing lifecycle sets ISG apart from traditional research firms.

ISG Momentum, a business unit of ISG, provides information and insights to outsourcing and offshoring service providers to help them offer enhanced services to their sourcing clients. ISG Momentum offers a suite of capability and strategy services and information products to the service provider community. The program includes services and information products that target areas for service provider improvement and highlight trends that will shape tomorrow’s sourcing marketplace.

ISG Momentum specializes in offerings that will help service providers to secure objective, qualitative, global sourcing market information and insights that they can use to deliver better services to their clients, enhance their competitive edge and position themselves for long-term success.

Research reports from the ISG Momentum Market Trends & Insights series can help readers develop an effective go-to-market strategy characterized by better targeting of opportunities and higher win and retention rates. The charts and graphics answer questions about market size and direction, as well as buying and spending patterns, allowing readers to enhance account planning activity. All data in this report is based on the proprietary ISG Pervasiveness Research and ISG Databases, which are used to create the ISG Index.