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North American Hosted Enterprise E-mail Services Market
12/22/2011 | published by: Frost & Sullivan
... market trends related to the North American hosted enterprise e-mail services market. With extensive primary and secondary research, this analysis provides messaging and collaboration vendors and service providers with a detailed look at the current ...  |  read more...
USD 6,000
Customer Contact Experience Benchmarks—Auto Insurance Industry
12/29/2011 | published by: Frost & Sullivan
... web self-service. A web-based survey methodology was used for this study: N=1232. Companies benchmarked in this study included but were not limited to AAA, Allstate, Farmers, Geico, Liberty Mutual, Nationwide, Progressive and State Farm. Within ...  |  read more...
USD 10,000
Customer Contact Experience Benchmarks—Banking Industry
12/30/2011 | published by: Frost & Sullivan
... A Web-based survey methodology was used for this study: N=1527. Companies benchmarked in this study include but are not limited to: Bank of America, Capital One, Chase Bank, Citibank, HSBC, JPMC, PNC Bank, SunTrust Bank, ...  |  read more...
USD 10,000
Customer Contact Experience Benchmarks—Telecom, Cable, and Satellite Industry
12/27/2011 | published by: Frost & Sullivan
... A Web-based survey methodology was used for this study: N=1389. Companies benchmarked in this study include but are not limited to: AT&T, Comcast, Cox, DIRECTV, DISH Network, Qwest, Sprint Nextel, Time Warner Cable, T-Mobile, U.S. ...  |  read more...
USD 10,000
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