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Consumer Loyalty: market research reports

1599

Find the information you need on consumer loyalty. Our collection of market research reports provides insights into consumer retention and loyalty market trends, opportunities, projections, sales, and marketing strategies. Specifics on market share, segmentation, size, and growth in the US and global markets are also featured.

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Consumer Loyalty market research reports and industry analysis

Minimising Mobile Churn
9/1/2006 | published by: Informa Media and Telecom
... churn in the first place and what measures you can implement to prevent it Discover how to tackle churn both in terms of business processes (refining customer care, loyalty schemes and customer segmentation and personalisation) ...  |  more...
$5,265.00
Future of Online
5/22/2006 | published by: Datamonitor
... targeting consumers can engage consumers in a relationship with your product online Consumer expectations pose challenges for online customer service Facilitating relationships online is one way to foster longer-term customer relationships Research and analysis highlights ...  |  more...
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$4,495.00
Best Practice Customer Retention - Cost effective strategies to maximise Residential customer loyalty
7/16/2003 | published by: Datamonitor
... to win even those customers who are satisfied with their utility, new strategies need to be employed if customer value and margins are to be preserved. Scope Stage 1: Consistent Service Competency - how to ...  |  more...
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$4,495.00
Returns: Driving Incremental Sales via Convenient Product Returns
8/19/2002 | published by: Jupiter Research Corporation
... shipping and handling charges, concern over the ability to return merchandise is the top inhibitor to online purchase. However, even online retailers with strong return policies rarely capitalize on what could be a substantial advantage.  |  more...
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$225.00
Deploying Owner Sites to Cement Consumers' Loyalty
1/22/2002 | published by: Jupiter Research Corporation
... services, but the quantifiable benefits to these manufacturers and dealers, as well as consumers, remain uncertain. Looming over the initiatives are ever-present questions: Who owns the customer, and what services do these consumers seek online?  |  more...
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$225.00
Move First to Win Seniors' Loyalty
9/24/2001 | published by: Jupiter Research Corporation
As youngsters and teens reach the saturation point in Internet adoption, seniors—ages 55 and over—are rapidly becoming an increasingly large share of the online audience.  |  more...
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$195.00
Retention Should Be Primary Focus
8/16/2001 | published by: Jupiter Research Corporation
... financially, and despite initial fanfare, sites like AOL AAdvantage have languished without significant traffic. Online retailers and marketers are still interested, however, in partnering with established mileage or points programs for customer acquisition or retention.  |  more...
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$195.00
Building Valuable Customer Relationships Offline
7/1/2001 | published by: Datamonitor
... are using them, and to what benefit. Covering best practice, campaign results and in-depth analysis across Europe and America Building Valuable Customer Relationships Offline details how to build depth and CRM into the marketing mix.  |  more...
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$2,795.00
Understanding Customer Loyalty
6/29/2001 | published by: Jupiter Research Corporation
... scores when defining loyalty. Moreover, although no single CRM application can offer a comprehensive view of a company’s customers, some businesses that have devised methods to do so correctly have seen a 60 percent increase ...  |  more...
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$595.00
Commerce Concentration Metrics - Identifying and Retaining Your Most Valuable Customers
5/18/2001 | published by: Jupiter Research Corporation
... stores in the absence of promotions and price discounting. If a small minority of a site's visitors are driving most of the time and money spent on the site, then identifying this minority is vital.  |  more...
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$195.00
Maximizing Investment in Retention Dollars - Turn Coincidental Relationships into Conscious Affinity and Loyalty
4/2/2001 | published by: Jupiter Research Corporation
Recognizing the need to target specific affinity groups among existing and prospective customers, Expedia.com now features destination content from gay and lesbian-focused travel information source Out & About.  |  more...
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$195.00
Loyalty Programs - Time for the Next Generation
1/17/2001 | published by: Jupiter Research Corporation
... large commerce sites in Germany already offer loyalty programs or are about to launch one. Nevertheless, the financial value of these schemes often remains vague, challenging companies to rethink their approach towards driving customer retention.  |  more...
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$195.00