Corporate Training: market research reports

New delivery platforms facilitate growth in the main corporate training segments—soft skills training, which consists of instruction in non-technical, business-related skills including communication, leadership, management, team-building, succession planning, sales and customer service; information technology (IT) training, which is predominantly targeted toward IT professionals; and e-learning, which includes infrastructure systems that allow clients to create online content, manage all forms of training (classroom, online, CD-ROM, etc.), track usage by employees, and test and assess student performance. Live virtual classroom and collaboration firms provide products and services that allow clients to hold real-time training sessions over the Internet or corporate intranet, using either installed software or via a Web-hosted service. With constricted workforces in the “jobless” recovery, the emphasis for corporate training is not on acclimating new employees but facilitating the productivity and development of new skills among existing staff, generating modest growth over the next several years.