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Online Banking: market research reports

Online banking is also referred to as internet banking. Customers are able to use a secure website to conduct their financial business and transactions. These websites can be operated by a retail bank, virtual bank or credit union.
More and more banks are becoming brick-to-click banks. These large national banks have a physical presence as well as an online banking site. Brick-to-click banks are distinguished from brick-and-mortar banks which may not offer online banking.
Another type of bank is an online or virtual bank which offers online banking services only and does not have physical locations or tellers.
Many customers prefer the convenience of online banking over traditional banking as it provides up to date, quick payments and transfers and round the clock access to account information. In addition, online banking sites often also offer features such as account aggregation or accounting software. Customers can even apply for loans or mortgages using an online banking site.
A leading concern of online banking is security. Most online banking sites use a PIN or personal identification number system to provide a higher level of security than a single password authentication.
Though online banking has many advantages, there are also some reasons that customers prefer the more traditional brick and mortar bank. Registration on an online banking portal may require a trip to a physical location to sign a form or provide ID and upgrades or changes to the site can cause a seasoned user to acclimate to a now unfamiliar site.
The biggest challenge of online banking is the same for both the bank and the customer. Some banks have yet to gain the trust of their customers. These customers may not be ready to make the leap to online transactions, transfers and payments.

Online Banking market research reports and industry analysis

Mobile Banking in Australia: Sizing the Market Opportunity 12/5/2012 \| published by: Datamonitor ... Introduction There a number of benefits of moving towards a targeted mobile banking strategy, including aiding customer retention and acquisition. It is possible to segment consumers based on their use of and attitudes towards the ... \| more... Search inside this report	$3,450.00
Mobile Banking in Australia: Sizing the Market Opportunity 12/5/2012 \| published by: Datamonitor ... Introduction There a number of benefits of moving towards a targeted mobile banking strategy, including aiding customer retention and acquisition. It is possible to segment consumers based on their use of and attitudes towards the ... \| more... Search inside this report	$3,450.00
Mobile Banking in the UK: Sizing the Market Opportunity 11/23/2012 \| published by: Datamonitor ... Introduction The rapid growth and development in mobile banking is arguably the most important service-related trend in retail financial services at present. Mobile offers providers a huge opportunity not only to improve the quality of ... \| more... Search inside this report	$3,450.00
Mobile Banking: Sizing the Global Market Opportunity 11/21/2012 \| published by: Datamonitor ... are explored. Introduction The rapid rise of mobile banking offers providers an opportunity to improve relationships with customers and differentiate themselves from competitors. However, mobile adoption varies significantly across country markets. The report explores the ... \| more... Search inside this report	$5,250.00
P2P Lending 10/11/2012 \| published by: Timetric ... and inactive companies and examines the potential impact of P2P lending on financial services It details the sector’s challenges, market operators, growth drivers and future outlook Summary The concept of P2P lending started in around ... \| more... Search inside this report	$3,800.00
Social Media in Financial Services: Building a Winning Strategy 10/1/2012 \| published by: Datamonitor ... media. It is changing the way providers interact with their customers, impacting every area of the customer experience from marketing to customer service to brand building. Features and benefits Discover how to make the most ... \| more... Search inside this report	$3,450.00
The Business Case for Mobile Banking 9/11/2012 \| published by: Timetric ... developing countries This report covers the usage of mobile banking in various countries across the globe This report provides data on mobile banking service penetration globally This report covers the technological advancements which enhance the ... \| more... Search inside this report	$3,800.00
Online Mortgage Brokers in the US - Industry Market Research Report 8/7/2012 \| published by: IBISWorld ... years. Over the five years to 2012, IBISWorld estimates industry revenue grew, and it is expected to keep growing in the five years to 2017. Consumers will increasingly use online mortgage brokers and lenders to ... \| more... Search inside this report	$910.00
Youth marketing for banks: peer recommendation and customer service 8/1/2012 \| published by: Youth Research Partners ... key questions: 1.Why is peer recommendation key in youth marketing? 2.What role do teens and students play in generating recommendation for banks? 3.How does customer service affect growth in terms of deposits and brand value? \| more...	$250.00
Alternative Payment Channels 7/30/2012 \| published by: Timetric ... in the developed and developing markets which are making it easier for both merchants and consumers to transact outside traditional transactional models It includes a key player matrix of the main Payment Service Providers (PSPs) ... \| more... Search inside this report	$3,800.00
Online Payment Processing Software Developers in the US - Industry Market Research Report 7/18/2012 \| published by: IBISWorld ... disposable income is set to increase, more consumers will make purchases online, securing revenue for companies in this industry. Despite extremely positive forecasts, one threat remains, which is external competition. Some merchants will not accept ... \| more... Search inside this report	$910.00
South Africa Country Report: Internet and Cellphone/Mobile Banking Report 6/18/2012 \| published by: Analytix Business Intelligence ... by bank; Internet & Cellphone/Mobile banking trends (2009-2011) by bank; Detailed geo-demographic profile of Internet & Cellphone/Mobile banking users by bank; Internet activities among Internet & Cellphone/Mobile banking users (2011). The consumer analysis is based ... \| more... Search inside this report	$1,450.00
India's Financial Inclusion: The 3C's – Collaboration, Communication, and Cost 5/10/2012 \| published by: IDC ... achieving the social objective of financial inclusion (FI). The study further attempts to look at FI from the standpoint of a business opportunity rather than from a social obligation view. This study is based on ... \| more... Search inside this report	$500.00
Online Strategies of Banking and Insurance Companies in the BRIC Countries 3/22/2012 \| published by: BRICdata ... in the BRIC countries are adopting social media as a part of their marketing tools Key trends and drivers supporting the growth of online banking and insurance strategies Challenges faced by companies in leveraging online ... \| more... Search inside this report	$2,950.00
PEST Analysis - Banking Sector in Australia 3/20/2012 \| published by: Synergyst ... factors include government policies relating to the industry, tax policies, laws and regulations, trade restrictions and tariffs etc. The economic factors relate to changes in the wider economy such as economic growth, interest rates, exchange ... \| more... Search inside this report	$300.00
Quarterly Beverage Tracker Q4 2011 - France 2/21/2012 \| published by: Canadean Ltd ... beverage market. With a combination of textual commentary, analysis and data tables, the report covers the following categories: Packaged Water Bulk Water Carbonates Juice and Nectars Still Drinks Squash/Syrups and Fruit Powders Iced/Rtd Tea Drinks ... \| more... Search inside this report	$1,455.00
Online Payments: Cards Not Present? 2/16/2012 \| published by: Datamonitor ... online payment space. Introduction The growth of online commerce has driven huge change in the payments landscape. While payment cards remain the default option for the majority of transactions, non-bank entrants are taking a growing ... \| more...	$5,250.00
Global Banking Industry 2012–2017: Trend, Profit, and Forecast Analysis 2/1/2012 \| published by: Lucintel ... Industry size estimates in US dollar value by segments and by regions Global banking industry annual trend (2006–2011) and forecast (2012-2017) Porter’s Five Force analysis New product launch and M&A activity in the industry Quarterly ... \| more...	$1,980.00
Business Strategy: Results from the 2011 U.S. Consumer Channel Preference Survey - Internet Surpasses Branch as Most Used Channel 1/17/2012 \| published by: IDC ... the Internet channel has surpassed the branch as the most used retail delivery channel," states Karen Massey, senior analyst, consumer banking, IDC Financial Insights. "Financial institutions are faced with challenging economic and regulatory times and ... \| more... Search inside this report	$4,500.00
Business Strategy: 2011 Consumer Preferences Survey Results - Focus on Mobile Banking 1/9/2012 \| published by: IDC ... in usage across all mobile platforms. Financial institutions need to continue to develop and deploy mobile strategies with their consumer banking practices. According to Marc DeCastro, research director, Consumer Banking at IDC Financial Insights, "The ... \| more... Search inside this report	$4,500.00
EMEA Financial Services, 2012: Top 10 Predictions: Banking on Uncertain Times 1/9/2012 \| published by: IDC ... highly conspicuous by their absence. The year ahead looks to be similarly stressful, with a multiplicity of problems likely to manifest themselves. Banks need to satisfy regulatory bodies that they are sufficiently well-capitalized to avoid ... \| more... Search inside this report	$4,500.00
Financial Services 1/1/2012 \| published by: Global Industry Analysts ... indispensable need for IT in the financial services industry, and investigates the implications of globalization. The reader also stands to gain a prelude to topics such as ATM and Debit Card, Credit Cards, Online Credit ... \| more...	$1,995.00
Banking 1/1/2012 \| published by: Global Industry Analysts ... global outlook series offers a bird’s eye view of the global Banking industry. Annotated with 73 information-rich tables presenting market data findings, and analytical research projections, the entire discussion builds a macro-level perception of the ... \| more...	$1,995.00
Mobile Banking: State of the Market and Future Opportunities 11/1/2011 \| published by: Mind Commerce Publishing ... by allowing customers to conduct remote transactions on their mobile phone such as fund transfer and bill payments. Despite their relative silence in the mobile payments dialogue, Western banks are using mobile banking applications to ... \| more... Search inside this report	$495.00
Customer Experience in the Online Channel: Building Best Practice Strategies 10/27/2011 \| published by: Datamonitor ... providers need to embrace opportunities to differentiate themselves through their online customer experience. This report details how to create online experiences that provide real value to the customer and drive sales growth for the provider. ... \| more...	$4,495.00

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Online Banking: market research reports

Online Banking market research reports and industry analysis