Online banking is also referred to as internet banking. Customers are able to use a secure website to conduct their financial business and transactions. These websites can be operated by a retail bank, virtual bank or credit union.
More and more banks are becoming brick-to-click banks. These large national banks have a physical presence as well as an online banking site. Brick-to-click banks are distinguished from brick-and-mortar banks which may not offer online banking.
Another type of bank is an online or virtual bank which offers online banking services only and does not have physical locations or tellers.
Many customers prefer the convenience of online banking over traditional banking as it provides up to date, quick payments and transfers and round the clock access to account information. In addition, online banking sites often also offer features such as account aggregation or accounting software. Customers can even apply for loans or mortgages using an online banking site.
A leading concern of online banking is security. Most online banking sites use a PIN or personal identification number system to provide a higher level of security than a single password authentication.
Though online banking has many advantages, there are also some reasons that customers prefer the more traditional brick and mortar bank. Registration on an online banking portal may require a trip to a physical location to sign a form or provide ID and upgrades or changes to the site can cause a seasoned user to acclimate to a now unfamiliar site.
The biggest challenge of online banking is the same for both the bank and the customer. Some banks have yet to gain the trust of their customers. These customers may not be ready to make the leap to online transactions, transfers and payments.
All reports in Online Banking
|
Online Strategies of Banking and Insurance Companies in the BRIC Countries
3/22/2012 | published by: BRICdata
... in the BRIC countries are adopting social media as a part of their marketing tools Key trends and drivers supporting the growth of online banking and insurance strategies Challenges faced by companies in leveraging online ...
|
more...
|
$2,950.00
|
|
PEST Analysis - Banking Sector in Australia
3/20/2012 | published by: Synergyst
... factors include government policies relating to the industry, tax policies, laws and regulations, trade restrictions and tariffs etc. The economic factors relate to changes in the wider economy such as economic growth, interest rates, exchange ...
|
more...
|
$300.00
|
|
Quarterly Beverage Tracker Q4 2011 - France
2/21/2012 | published by: Canadean Ltd
... beverage market. With a combination of textual commentary, analysis and data tables, the report covers the following categories: Packaged Water Bulk Water Carbonates Juice and Nectars Still Drinks Squash/Syrups and Fruit Powders Iced/Rtd Tea Drinks ...
|
more...
|
$1,455.00
|
|
Online Payments: Cards Not Present?
2/16/2012 | published by: Datamonitor
... online payment space. Introduction The growth of online commerce has driven huge change in the payments landscape. While payment cards remain the default option for the majority of transactions, non-bank entrants are taking a growing ...
|
more...
|
$5,250.00
|
|
Business Strategy: Results from the 2011 U.S. Consumer Channel Preference Survey - Internet Surpasses Branch as Most Used Channel
1/17/2012 | published by: IDC
... the Internet channel has surpassed the branch as the most used retail delivery channel," states Karen Massey, senior analyst, consumer banking, IDC Financial Insights. "Financial institutions are faced with challenging economic and regulatory times and ...
|
more...
|
$4,500.00
|
|
Business Strategy: 2011 Consumer Preferences Survey Results - Focus on Mobile Banking
1/9/2012 | published by: IDC
... in usage across all mobile platforms. Financial institutions need to continue to develop and deploy mobile strategies with their consumer banking practices. According to Marc DeCastro, research director, Consumer Banking at IDC Financial Insights, "The ...
|
more...
|
$4,500.00
|
|
EMEA Financial Services, 2012: Top 10 Predictions: Banking on Uncertain Times
1/9/2012 | published by: IDC
... highly conspicuous by their absence. The year ahead looks to be similarly stressful, with a multiplicity of problems likely to manifest themselves. Banks need to satisfy regulatory bodies that they are sufficiently well-capitalized to avoid ...
|
more...
|
$4,500.00
|
|
Financial Services
1/1/2012 | published by: Global Industry Analysts
... indispensable need for IT in the financial services industry, and investigates the implications of globalization. The reader also stands to gain a prelude to topics such as ATM and Debit Card, Credit Cards, Online Credit ...
|
more...
|
$1,995.00
|
|
Banking
1/1/2012 | published by: Global Industry Analysts
... global outlook series offers a bird’s eye view of the global Banking industry. Annotated with 73 information-rich tables presenting market data findings, and analytical research projections, the entire discussion builds a macro-level perception of the ...
|
more...
|
$1,995.00
|
|
Mobile Banking: State of the Market and Future Opportunities
11/1/2011 | published by: Mind Commerce Publishing
... by allowing customers to conduct remote transactions on their mobile phone such as fund transfer and bill payments. Despite their relative silence in the mobile payments dialogue, Western banks are using mobile banking applications to ...
|
more...
|
$495.00
|
|
Customer Experience in the Online Channel: Building Best Practice Strategies
10/27/2011 | published by: Datamonitor
... providers need to embrace opportunities to differentiate themselves through their online customer experience. This report details how to create online experiences that provide real value to the customer and drive sales growth for the provider. ...
|
more...
|
$4,495.00
|
|
Perspective: Adoption of Online and Mobile Banking by Canadians
8/1/2011 | published by: IDC
... with respect to banking. Survey data was collected from IDC's ConsumerScape360 S urvey fielded in December 2010 and January 2011. It showcases interesting trends about online consumers' preferences for using the mobile and online channels.
|
more...
|
$1,500.00
|
|
Methods and Practices: Managing Transaction Risk - Treasurers Trust Their Banks
7/17/2011 | published by: IDC
... new primary research. FFIEC guidance and two court cases with differing opinions are prompting banks to examine the security controls they are using to protect their online corporate banking channels. IDC Financial Insights has conducted ...
|
more...
|
$4,500.00
|
|
The Future of Online and Mobile Payments
6/30/2011 | published by: Business Insights
... trends, major players, and challenges. It also examines the future of the digital payments industry in terms of convergence of devices, technologies and value chains. Features and benefits Use detailed analysis of the online and ...
|
more...
|
$2,875.00
|
|
Global Online Payment Methods 2011
5/20/2011 | published by: yStats.com GmbH & Co. KG
... most important trends for companies operating in these markets. Credit cards are dominating the US B2C E-Commerce payment market, accounting for a market share of approximately 40% in 2010. This share is expected to decrease ...
|
more...
|
$3,430.00
|
|
Best Practices: Software-as-a-Service Case Study - Sun National Bank Deploys Mobile Banking in the Cloud
5/12/2011 | published by: IDC
... is becoming mainstream with U.S. community banks. Although cloud may sound like more hype than reality, Sun National Bank provides a great story about the compelling nature of SaaS computing. According to Jeanne Capachin, research ...
|
more...
|
$4,500.00
|
|
IDC MarketScape: Worldwide Mobile Banking and Payments Software 2011 Vendor Assessment
5/11/2011 | published by: IDC
... financial institutions to consider when making their buying decision. The mobile banking and payments software marketplace is young and growing very quickly and still exhibits characteristics of an immature market: multiple small vendors, intense competition, ...
|
more...
|
$15,000.00
|
|
E Commerce & Internet Industry Deal Directory
5/8/2011 | published by: AM Mindpower Solutions
... Online Shopping Portals, Online Entertainment Portals, Online News Portals, Payment Processing Gateways, Online Financial Services Portals, Online Directories, Online Travel Portals, Online Job Portals, Online Education Portals, Online Content Providers, Online Social Networking and others ...
|
more...
|
$230.00
|
|
Asia Pacific Digital Banking Trends in 2011 & Beyond
4/27/2011 | published by: Datamonitor
... Asia Pacific, FS providers have slowly extending their presence in digital space, not just to distribute, but they also need to interact with their customers. Features and benefits Use these insights into the behaviour of ...
|
more...
|
$3,450.00
|
|
Malaysia Banking Industry 1H11
3/18/2011 | published by: Emerging Markets Direct Reports
... Islamic banking, mobile banking, small and medium enterprises, and industry consolidation plus the profile, comparative matrix and SWOT analysis of the industry leading players: Maybank, Public Bank, CIMB Bank, RHB Bank and Hong Leong Bank.
|
more...
|
$510.00
|
|
E-Payment Solutions Market in India 2011
3/10/2011 | published by: Netscribes (India) Pvt. Ltd.
... interest in the Indian market, with plans of launching faster and easier payment solutions. As of 2009, India had approximately 32 mn graduates and 2.4 mn post graduates and in order to leverage their skills, ...
|
more...
|
$795.00
|
|
Financial Services Report Czech Republic February 2011
2/17/2011 | published by: Economist Intelligence Unit
... up-to-date sources available. The sectoral demand forecasts and historic data and analysis are complemented by an overview of the financial services industry, including: The state of the market; Key industry players; Stockmarkets; and Market developments;
|
more...
|
$195.00
|
|
Logging On: Making the Most of the Online Channel
1/21/2011 | published by: Datamonitor
... the same time, mobile banking has emerged as a new channel for transactional activity, adding another access point for consumers. This report is the second in the global customer experience series, and focuses on the ...
|
more...
|
$2,795.00
|
|
The Connectivity Consumer Trend in Financial Services: The New Community
11/26/2010 | published by: Datamonitor
... help FS providers to establish their position in the community. Features and benefits Enhance product design by better understanding consumer attitudes to social media. Increase consumer engagement and retention through clear, actionable strategies Stay alert ...
|
more...
|
$3,450.00
|
|
The Convenience Consumer Trend in Financial Services: Online and Instant
11/10/2010 | published by: Datamonitor
... saving as consumers streamline their lifestyles. FS providers need to offer a customer-centric experience across all channels in order to meet this consumer demand. Features and benefits The report is global in scope with analysis ...
|
more...
|
$3,450.00
|
