Net Promoter Industry Report 2011 - Germany - Television / DVD ElectronicsSatmetrix Systems, Inc.May 17, 2011 19 Pages - SKU: STMS6482360 |
| Countries covered: Germany This report uses the Net Promoter Score to benchmark the customer experience of German consumers who have used television or DVD electronics from the following providers: Grundig, LG, Panasonic, Philips, Samsung, Sony, and Toshiba. Data for this report was collected in Q1 2011 using an opt-in email survey with consumers who had used the products or services of these providers within the previous year. Purchase this report and receive the 2010 report on a complimentary basis with your license. Net Promoter® is both a customer loyalty metric and a business discipline for using customer feedback to fuel profitable growth. Developed by Satmetrix, Bain & Company, and Fred Reichheld, the concept was first popularized through Reichheld's book, The Ultimate Question, and has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty. Please note, the 2011 and 2010 reports will be delivered in a zip file Please Note: The Online Download Delivery Is A Global License. |
More Germany Video Equipment Reports
Camcorders – Germany – a snapshot (2011) by
Mintel - Snapshots
Camcorders in Germany by Mintel Global Market Navigator provides you with annual year-end market size data, most recently updated in 2011. This market covers HD ...
DVD Players – Germany – a snapshot (2011) by
Mintel - Snapshots
DVD Players in Germany by Mintel Global Market Navigator provides you with annual year-end market size data, most recently updated in 2011. This market covers ...
Video Players in Germany by
Euromonitor International
Video players overall demonstrated modest growth in 2010, impacted by the dynamic performance of BD players. Other video players, such as DVD players and combi ...
Portable Media Players in Germany by
Euromonitor International
In 2010 portable media players declined in volume terms. Also, current value sales of portable media players suffered a decline. Continuous technological developments and innovative ...
Camcorders in Germany by
Euromonitor International
The overall demand for camcorders remained low in Germany in 2010. The competition from digital cameras and smartphones intensified, threatening the camcorders category. As a ...
See all reports like this >>
More Germany Reports
D&B Country RiskLine Report: Germany by
Dun & Bradstreet Inc.
This D&B Country RiskLine Report will help you analyze the risks, opportunities and likely payment delays when doing business in this country. It includes ...
D&B Country Report: Germany by
Dun & Bradstreet Inc.
D&B Country Report. Comprehensive information for evaluating risks and opportunities when trading or investing in this country. Providing critical information and analysis on ...
Germany: Country Profile by
MarketLine
INTRODUCTION This report provides a detailed analysis on Germany, providing an overview of its political, economic and business environment, represented both textually and in graph and ...
2007 Germany Industry & Market Outlook report by
Barnes Reports
The 2007 Germany Industry & Market Outlook report is the leading annual publication that describes over 100 major industries in Germany and 500+ minor industries ...
The Economic Competitiveness of Germany: Financials Returns, Labor Productivity and International Gaps by
Icon Group International, Inc.
Is Germany competitive? With the globalization of markets, the increased mobility of corporate assets, and the need for productive human resources, this question has ...
See all reports like this >>
