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Hotels & Resorts 2009

Richard K. Miller & Associates
March 25, 2009
226 Pages - SKU: RKM2194713

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First published in 1998, this annual market research handbook provides the most comprehensive assessment of the hotel and resort sector available from any reference source.

Hotels & Resorts 2009 assesses the impact of the economic downturn on the $140 billion lodging industry and provides market forecasts for 2009. Combining current market statistics with trend analysis and marketing strategies, this handbook is a reliable reference for strategic planning and market development.

The scope of the handbook spans the entire lodging industry, from resorts to extendedstay hotels, from casino hotels to timeshare. The handbook profiles leisure guests and business travelers and their preferences in hotel selection. Hotels & Resorts 2009 also assesses the $32 billion which is spent annually on hotel food & beverage, spa services, and other guest amenities.

The handbook sources data from the American Hotel & Lodging Association, Condé Nast Traveler, D.K. Shifflet & Associates, Hotel & Motel Management, Hotel Business, J.D. Power and Associates, Lodging Econometrics, Lodging Hospitality, Market Metrix, Mobile Travel Guide, PKF Hospitality Research, PricewaterhouseCoopers, Smith Travel Research, The Highland Group, Travel + Leisure, the U.S. Department of Commerce, the U.S. Travel Association, and Ypartnership. Data from these sources include market statistics for each lodging segment, each property type, and each of the top 25 metropolitan markets; profiles of hotel companies and brands; investment analyses; assessments of construction and the development pipeline; surveys on guest satisfaction; and lists of award-winning hotels.

PART I: SECTOR OVERVIEW
1 OUTLOOK 2009: 1.1 PKF Hospitality Research Forecast; 1.2 PricewaterhouseCoopers Forecast; 1.3 Smith Travel Research Forecast; 1.4 Hotel Foreclosures and Bankruptcies
2 MARKET SUMMARY: 2.1 Overview; 2.2 Hotel Count; 2.3 Room Count; 2.4 Room Revenue; 2.5 Revenue; 2.6 Income; 2.7 Average Daily Rate; 2.8 Occupancy Rate; 2.9 Revenue Per Available Room
3 INDUSTRY PROFILE: 3.1 Hotel Property Types; 3.2 Lodging Corporations; 3.3 Hotel Companies; 3.4 Hotel Brands; 3.5 Management Companies; 3.6 Hotel REITs; 3.7 Independent Hotels
4 GUEST PROFILE: 4.1 Hotel Guest Geodemographics; 4.2 Profile of the Leisure Hotel Guest; 4.3 Profile of the Business Hotel Guest
5 INVESTMENT ANALYSIS: 5.1 Publically Traded Hotel Corporations; 5.2 Transactions; 5.3 Valuations
6 TOP 25 HOTEL MARKETS: 6.1 Overview; 6.2 Anaheim; 6.3 Atlanta; 6.4 Boston; 6.5 Chicago; 6.6 Dallas; 6.7 Denver; 6.8 Detroit; 6.9 Honolulu; 6.10 Houston; 6.11 Los Angeles; 6.12 Miami; 6.13 Minneapolis; 6.14 Nashville; 6.15 New Orleans; 6.16 New York City; 6.17 Norfolk; 6.18 Orlando; 6.19 Philadelphia; 6.20 Phoenix; 6.21 San Antonio; 6.22 San Diego; 6.23 San Francisco; 6.24 Seattle; 6.25 St. Louis; 6.26 Tampa; 6.27 Washington
7 OPENINGS & CONSTRUCTION: 7.1 Active Development Pipeline; 7.2 Capital Spending; 7.3 Hotel Lifecycle; 7.4 Construction Cycles; 7.5 Conversions; 7.6 Renovations; 7.7 Eco-friendly Hotel Design and Construction; 7.8 New Brands; 7.9 Lodging Design Firms
8 AWARD-WINNING LODGING: 8.1 Five- and Four-Star Award-winning Hotels and Resorts; 8.2 Five- and Four-Diamond Award-winning Hotels and Resorts; 8.3 Condé Nast Traveler’s Readers’ Choice Awards; 8.4 Travel + Leisure’s Best Hotels
9 AWARD-WINNING SPAS: 9.1 Five- and Four-Star Award-winning Spas; 9.2 Condé Nast Traveler’s Readers’ Choice Awards; 9.3 Travel + Leisure’s Best Spas
PART II: SEGMENTATION
10 LUXURY HOTELS: 10.1 Market Assessment; 10.2 Valuation; 10.3 Segment Chains; 10.4 Trends and Outlook
11 UPPER-UPSCALE: 11.1 Market Assessment; 11.2 Valuation; 11.3 Segment Chains; 11.4 Trends and Outlook
12 UPSCALE: 12.1 Market Assessment; 12.2 Valuation; 12.3 Segment Chains; 12.4 Trends and Outlook
13 MIDSCALE WITH FOOD & BEVERAGE: 13.1 Market Assessment; 13.2 Valuation; 13.3 Segment Chains; 13.4 Trends and Outlook
14 MIDSCALE WITHOUT FOOD & BEVERAGE: 14.1 Market Assessment; 14.2 Valuation; 14.3 Segment Chains; 14.4 Trends and Outlook
15 ECONOMY: 15.1 Market Assessment; 15.2 Valuation; 15.3 Segment Chains; 15.4 Trends and Outlook
PART III: PROPERTY TYPES
16 RESORTS: 16.1 Overview; 16.2 Golf Resorts; 16.3 Ski Resorts; 16.4 Spa Resorts
17 EXTENDED-STAY: 17.1 Market Assessment; 17.2 Segment Chains; 17.3 Regional Market Penetration; 17.4 Amenities
18 CONDO HOTELS: 18.1 Overview; 18.2 Impact of the Real Estate Market Slowdown; 18.3 Buyer Perspective
19 TIMESHARE: 19.1 Market Assessment; 19.2 Profile of the Resort Timeshare Consumer; 19.3 Characteristics; 19.4 Impact of the Economic Slowdown
20 DESTINATION CLUBS: 20.1 Market Assessment; 20.2 Key Players; 20.3 Locations
21 BOUTIQUE & LIFESTYLE HOTELS: 21.1 Overview; 21.2 Market Assessment; 21.3 Boutique and Lifestyle Brands; 21.4 Trends and Developments
22 HISTORIC HOTELS: 22.1 Historic Lodging; 22.2 Historic Travel; 22.3 Renovations; 22.4 Historic Hotels of America
23 CASINO HOTELS & RESORTS: 23.1 Market Summary; 23.2 State-by-State; 23.3 New Casino Resorts; 23.4 Luxury Suites On The Las Vegas Suite
24 BED & BREAKFAST ACCOMMODATIONS: 24.1 Market Assessment; 24.2 Market Characteristics
25 THEME HOTELS: 25.1 Art Museum Hotels; 25.2 Children’s Theme Hotels; 25.3 Hotel Waterparks; 25.4 Lighthouse Conversions; 25.5 Railway Terminal Conversions; 25.6 Jail Conversions; 25.7 Schoolhouse Conversions; 25.8 Unique Theme Hotels
PART IV: TRENDS & ANALYSES
26 GREEN & SUSTAINABLE HOSPITALITY: 26.1 Green Hotel Design and Operations; 26.2 Guest Expectations; 26.3 Energy and Resource Management in Hotels; 26.4 LEED Certified Hotels; 26.5 Environmentally Responsible Meetings; 26.6 AH&LA Guidelines
27 SMOKE-FREE & ALLERGY-FREE LODGING: 27.1 Smoking Bans and Restrictions; 27.2 Allergy-free Rooms
28 RESERVATIONS: 28.1 Market Assessment; 28.2 Online Travel Site Users; 28.3 Hotel Bookings By Channel; 28.4 Online Travel Agency vs. Branded Travel Websites
29 CHECK-IN & CHECK-OUT: 29.1 Guest-friendly Check-in; 29.2 Check-in Kiosks and In-room Check-out; 29.3 Remote Check-in and Check-out; 29.4 Protecting Consumer Privacy
30 CUSTOMER SERVICE: 30.1 Emphasis on Customer Service; 30.2 Customer Relationship Management Technology; 30.3 Over-the-top Perks; 30.4 Award-Winning Customer Service
31 ONLINE REVIEWS: 31.1 Traveler Use of Reviews; 31.2 Hotel and Travel Review Sites; 31.3 Hotel Responses to Reviews
32 GUEST SATISFACTION & LOYALTY: 32.1 Hotel Guest Satisfaction; 32.2 Market Metrix Hospitality Index; 32.3 Customer Loyalty Engagement; 32.4 Loyalty Programs
33 AMENITIES: 33.1 Overview; 33.2 Club Floors; 33.3 Pools; 33.4 Fitness Facilities; 33.5 Premium Bedding; 33.6 Upscale Bathrooms; 33.7 Technology Amenities
34 DINING, FOOD & BEVERAGE: 34.1 Market Assessment; 34.2 Market Leaders; 34.3 Food and Beverage Operations; 34.4 Fine Dining in Hotels; 34.5 Local and Organic Fare; 34.6 Breakfast Menus; 34.7 Lobby Dining
35 SPAS: 35.1 Market Assessment; 35.2 Spa-Focused Travel; 35.3 Hotel Spas; 35.4 Market Trends
36 EVENTS & SPECIAL PACKAGES: 36.1 Holiday Travel and Lodging; 36.2 Social Events; 36.3 Weddings, Receptions, and Honeymoons; 36.4 Programs for Families With Children; 36.5 Educational Packages; 36.6 Volunteer Packages
37 LEISURE GUESTS: 37.1 Leisure Travel; 37.2 Profile of the Leisure Hotel Guest; 37.3 Impact of the Recession; 37.4 Priorities in Choosing Accommodations; 37.5 Weekend Getaways; 37.6 Gender-focused Getaways
38 BUSINESS TRAVELERS: 38.1 Business Travel; 38.2 Profile of the Business Hotel Guest; 38.3 Impact of the Recession; 38.4 Priorities in Choosing Accommodations; 38.5 Productivity While Traveling; 38.6 Accommodations for Female Business Travelers
39 PET-FRIENDLY HOSPITALITY: 39.1 Travel With Pets; 39.2 Pet Accommodations at Hotels; 39.3 Special Packages for Pet Owners; 39.4 Potential Problems
MARKET RESOURCES
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