Over $1 trillion is spent annually on consumer marketing. Consumer Marketing 2010 assesses this market with focus on leading approaches to advertising, marketing, and promotions while examining overall strategies for marketing to post-recession consumers.
Consumer Marketing 2010 categorizes consumer marketing activities into 45 topics, each presented in a separate chapter. Current market research and statistics, spending estimates, an analysis of effectiveness, and discussions of trends are presented for each market segment.
This 192-page user-friendly resource also provides:
- assessments of 2009 media advertising spending and 2010 outlook and forecasts
- discussions on experiential marketing, branded entertainment, green marketing, multicultural marketing, online marketing, promotions, and word-of-mouth marketing
- insight into leading-edge developments including personalized marketing, behavioral targeting, mobile marketing, and sensory branding, with discussions of how these areas might dramatically alter the future of consumer marketing
- over 500 website links to additional resources
Consumer Marketing 2010 is designed to be a "strategic business planning resource" for marketing executives in all consumer business segments.
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- 1 OVERVIEW
- 1.1 Scope
- 1.2 Market Assessment
- 2 APPS
- 2.1 Overview
- 2.2 Market Assessment
- 2.3 Use Of Mobile Apps
- 3 BEHAVIORAL TARGETING
- 3.1 Overview
- 3.2 Market Assessment
- 3.3 BT Online
- 3.4 BT Email
- 3.5 BT Social Media
- 3.6 Privacy Concerns
- 3.7 Market Resoruces
- 4 BRANDED ENTERTAINMENT
- 4.1 Market Assessment
- 4.2 Branded TV Programming
- 4.3 Brand Appearances in Programming
- 4.4 Webisodes
- 4.5 Branded Music
- 5 BRANDING
- 5.1 Brand Leaders
- 5.2 Brand Loyalty
- 5.3 Brand Influence
- 5.4 Brand Revival
- 5.5 Brand Logos
- 5.6 Private Label Brands
- 5.7 Market Resources
- 6 CAUSE MARKETING
- 6.1 Overview
- 6.2 Market Assessment
- 6.3 Effectiveness
- 6.4 Cause Marketing in Social Media
- 6.5 Cause Marketing Halo Awards
- 6.6 Market Resources
- 7 COUPONS
- 7.1 Market Assessment
- 7.2 Impact of the Economic Downturn
- 7.4 Online Coupons
- 7.5 Mobile Coupons
- 7.6 Market Resources
- 8 CUSTOM PUBLISHING
- 8.1 Overview
- 8.2 Market Assessment
- 8.3 Trends in Custom Publishing
- 8.4 Custom Marketing
- 8.5 Market Resources
- 9 CUSTOMER SERVICE
- 9.1 Overview
- 9.2 Customer Service Champions
- 9.3 Assessing Customer Service
- 9.4 Handling Customer Problems
- 9.5 Customer Relationship Management
- 9.6 Market Resources
- 10 CUSTOMER TRACKING
- 10.1 Market Assessment
- 10.2 Trends
- 10.3 Tracking Social Networks
- 11 DIRECT MARKETING
- 11.1 Market Assessment
- 11.2 Direct Marketing Agencies
- 11.3 Direct Mail
- 11.4 Effectiveness
- 11.5 Market Resources
- 12 DIRECT SELLING
- 12.1 Overview
- 12.2 Market Assessment
- 12.3 Market Trends
- 12.4 Market Resources
- 13 EMAIL MARKETING
- 13.1 Market Assessment
- 13.2 Effectiveness of Email Marketing
- 13.3 Permission-based Email
- 13.4 Email Video Marketing
- 13.5 Market Resources
- 14 ENHANCING THE IN-STORE EXPERIENCE
- 14.1 Turning Shoppers Into Buyers
- 14.2 Challenges in the Retail Environment
- 14.3 Improving Shoppability
- 14.4 Store Layout
- 14.5 Store Atmospherics
- 14.6 Leisure Atmospheres in the Retail Store
- 14.7 One-stop Shopping
- 14.8 Convenience Shopping
- 14.9 Self-Service Options
- 15 EVENT & EXPERIENTIAL MARKETING
- 15.1 Overview
- 15.2 Market Assessment
- 15.3 Event Specialists
- 15.4 Effectiveness
- 15.5 Events and Activities
- 15.6 Market Resources
- 16 FREE
- 16.1 Attraction to Free Offers
- 16.2 Types of Free Offers
- 16.3 Case Studies
- 16.4 Promotional Value
- 17 GREEN MARKETING
- 17.1 Overview
- 17.2 Green Initiatives
- 17.3 Promoting Green Practices
- 17.4 Green Ad Agencies
- 17.5 Earth Day Promotions
- 18 INVENTORY MANAGEMENT
- 18.1 Strategies in an Economic Downturn
- 18.2 Uniqueness
- 18.3 Choice
- 19 LICENSING
- 19.1 Market Assessment
- 19.2 Top Licensors
- 19.3 Market Resources
- 20 LOYALTY PROGRAMS
- 20.1 Market Assessment
- 20.2 Loyalty Programs in Consumer Segments
- 20.3 Targeted Rewards Participation
- 20.4 Program Characteristics
- 20.5 Outlook for Loyalty Programs
- 20.6 Market Resources
- 21 MARKET RESEARCH RESOURCES
- 21.1 Overview
- 21.2 Consumer Surveys and Opinion Polls
- 21.3 Retail Sales Reporting
- 21.4 Media Consumption Research
- 21.5 Geodemographic Segmentation
- 21.6 Tracking Consumers Online
- 21.7 Consumer-Focused Market Studies
- 22 MARKETING PRIORITIES
- 22.1 Overview
- 22.2 Interactive Marketing
- 22.3 Integrated Marketing
- 23 MEDIA ADVERTISING
- 23.1 Market Assessment
- 23.2 Measured Ad Spending By Category
- 23.3 Measured Ad Spending By Advertiser
- 24 MOBILE MARKETING
- 24.1 Mobile Marketing Assessment
- 24.2 Market Forecast
- 24.3 Consumer Engagement With Mobile Marketing
- 24.4 Market Resources
- 25 MULTICHANNEL MARKETING
- 25.1 Multichannel Retail
- 25.2 Integration of Online and Bricks-and-Mortar Retail
- 25.3 Catalogs and Online Sales
- 25.4 Market Resources
- 26 MULTICULTURAL MARKETING
- 26.1 Overview
- 26.2 Changing Demographics
- 26.3 Multicultural Agencies
- 26.4 Market Resources
- 27 NAMING RIGHTS
- 27.1 Market Assessment
- 27.2 Professional Sports Venues
- 27.3 Naming Rights ROI
- 27.4 Performing Arts and Concert Venues
- 27.5 Convention Centers
- 27.6 Hospitals
- 27.7 Colleges
- 27.8 High Schools
- 28 NICHE MARKETING
- 28.1 Niche Markets
- 28.2 Niche Opportunities
- 28.3 Niche Branding
- 28.4 The Long Tail
- 29 ONLINE MARKETING
- 29.1 Market Assessment
- 29.2 Digital Agencies
- 29.3 Other Online Marketing
- 30 ONLINE REVIEWS
- 30.1 Online Consumer Reviews
- 30.2 Website Retail Reviews
- 30.3 Effective Use Of Reviews
- 31 PERSONALIZED MARKETING
- 31.1 Evolving Into Personalized Marketing
- 31.2 Individualized Market Communications
- 31.3 Market Resources
- 32 PRICING
- 32.1 Price Trends In Mass Market Merchandise
- 32.2 Price Promotions
- 32.3 Price Trends in Luxury Merchandise
- 33 PROMOTIONS
- 33.1 Market Assessment
- 33.2 Promotion Agencies
- 33.3 Types of Promotions
- 33.4 Methods of Promotions
- 33.5 Market Resources
- 34 RETURNS MANAGEMENT
- 34.1 The Cost of Returns
- 34.2 Strategies To Minimize Returns
- 34.3 Loosened Return Policies
- 35 SAMPLING
- 35.1 Overview
- 35.2 Cost-Effectiveness
- 35.3 Case Studies
- 36 SEARCH ENGINE MARKETING
- 36.1 Market Assessment
- 36.2 Search Web Traffic
- 36.3 Search Agencies
- 36.4 Search Characteristics
- 36.5 Search Engine Optimization
- 36.6 Paid Search
- 36.7 Market Resources
- 37 SENSORY MARKETING
- 37.1 Overview
- 37.2 The Influence of Music
- 37.3 Sensory Branding
- 37.4 Sensory-Focused Ads
- 38 SHOPPER MARKETING
- 38.1 Overview
- 38.2 Market Assessment
- 38.3 In-Store Advertising and Promotions
- 38.4 In-Store TV
- 38.5 Mall Networks
- 38.6 Advertiser/Retailer Collaboration
- 38.7 Market Resources
- 39 SOCIAL MARKETING
- 39.1 Market Assessment
- 39.2 Advertising on Social Networks
- 39.3 Brand-Supported Social Sites
- 39.4 Business Use of Social Sites
- 40 SPONSORSHIPS
- 40.1 Market Assessment
- 40.2 Trends In Sponsorship
- 40.3 Market Resources
- 41 SPORTS MARKETING
- 41.1 Overview
- 41.2 Advertising Agencies in Sports Marketing
- 41.3 Market Assessment
- 41.4 Stadium and Arena Advertising
- 41.5 Sports Advertising
- 41.6 Post-Season Television Advertising
- 41.7 Sports Sponsorships
- 41.8 Sports Website Marketing
- 41.9 Athlete Endorsements
- 41.10 Market Resources
- 42 VALUE
- 42.1 Value vs. Price
- 42.2 Value Brands Winners/Losers
- 42.3 Marketing Beyond Value
- 43 VIDEO GAME ADVERTISING
- 43.1 Market Assessment
- 43.2 Branded Games
- 44 WEBSITES
- 44.1 Domain Names
- 44.2 Online Content
- 44.3 Website Optimization
- 44.4 Web 2.0 Features
- 45 WORD-OF-MOUTH
- 45.1 Market Assessment
- 45.2 Influencers
- 45.3 WOM Marketing
- 45.4 Viral Ads
- 45.5 Metrics
- 45.6 Market Resources
- 46 YELLOW PAGES DIRECTORIES
- 46.1 Market Assessment
- 46.2 Online Yellow Pages
- 46.3 Purchasing Influence
- 46.4 Trends and Outlook
- 46.5 Market Resources
- MARKET RESOURCES
- REFERENCES
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