Portland Research Group, Inc.

At Portland Research Group, we're here to provide you with the straightforward information and analysis you need to understand and appeal to your customers. We specialize in the design, management, and interpretation of a wide range of market research solutions from focus groups, to telephone surveys, to online questionnaires.

As a full service company, we prefer to work in partnership with organizations seeking a solid foundation on which to grow and thrive. And we're intent on tailoring our research approach to your goals and budget, rather than selling you frills you don't need.

Portland Research Group, Inc.
 

List of reports from Portland Research Group, Inc.

Best Practices in Telephone Customer Service: A 2005 Call Center Benchmark Report (Full Report)
6/30/2005 | published by: Portland Research Group, Inc.
... the results from querying hundreds of customers. Whether you're a call center manager, customer service executive, or marketing manager, this report has everything you need to promote the importance of customer service within your company. ...  |  more...
$950.00
Best Practices in Telephone Customer Service: A 2005 Call Center Benchmark Report (Management Report)
6/30/2005 | published by: Portland Research Group, Inc.
... the results from querying hundreds of customers. Whether you're a call center manager, customer service executive, or marketing manager, this report has everything you need to promote the importance of customer service within your company. ...  |  more...
$199.00