Working Paper #4: Deployment And Test Of A Retail Digital Communications Network By The United States Postal Service

Platt Retail Institute, L.L.C.
January 16, 2006
41 Pages - SKU: PLTT1199077
License type:
Issues surrounding retail digital communication networks ("DCN") revolve around strategy, deployment, and measurement. Prior research in this area has focused upon these issues, but has been limited in terms of correlating strategy with measurement over an extended test duration. While such prior research has yielded valuable insights, it has been inhibited in terms of the size and scope of the underlying data sets. This Working Paper contributes to the study of retail DCN in various ways. First, it is the most extensive report of a major DCN field test published to-date. Second, it provides intricate knowledge into the testing methodologies applied and the results achieved therefrom. Third, it demonstrates how various analytic models are integrated and interpreted relative to a stated strategy. Finally, it draws implications from this research for wider retail industry application.