2011 Trends to Watch: CIO Agenda

Introduction

Organizations will need to be selective and initially opt for initiatives that will achieve the best results in the shortest time period. For the CIO there remains the continual balancing act between cost, quality, and risk.

Features and benefits

• Controlling costs remains an area of focus for IT management.
• Stakeholder expectations must be met in order for IT to remain relevant within the organization.
• IT must be engaged with business change and improvement.
• Despite the day-to-day pressures the CIO should look to exploit disruptive technologies.

Highlights

In 2011, as for the last couple of years, the CIO should focus on activities and solutions that facilitate flexibility and increased business service availability, such as service management activity, portfolio management, and the effective management of the extended environment.

Your key questions answered

• What are the business trends and key technology enablers that the CIO should be aware of?
• What are the key competencies and capabilities the CIO should focus on?