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- SUMMARY
- Catalyst
- Ovum view
- Key messages
- LPO work is gradually moving up the value chain
- LPO vendors must be prepared to work with both corporate counsel and law firms
- Demands on corporate legal departments are growing
- The coming year will see consolidation in the LPO market
- The LPO competitive landscape is changing
- Technology will become an increasingly important issue in LPO
- LPO: A RAPIDLY CHANGING MARKET
- Extinguishing the skepticism
- The shifting attitude of law firms
- Corporate counsels remain the biggest consumers of LPO
- A closer look at the Rio Tinto deal
- The major benefits of outsourcing corporate legal services
- Cost
- Effective use of resources
- Scalability
- ISSUES DRIVING CORPORATE INTEREST IN LPO
- The global downturn has increased focus on cost control
- Growing demands on corporate legal departments
- Volume of legal work is higher at large corporations
- LPO crosses vertical markets
- The impact of greater regulation
- Companies with outsourcing experience are more likely to embrace LPO
- DEVELOPMENTS IN LPO DELIVERY MODELS
- Notable shifts
- Shifts in the competitive landscape
- The use of technology by LPO vendors
- APPENDIX
- Further reading
- Methodology
- Author
- Ovum Consulting
- Disclaimer
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