MahindraSatyam SAP Management

Introduction

SAP customers are demanding quicker return on investment, lower total cost of ownership, and faster time to market, plus greater breadth, depth, and value of services from their suppliers.

This report focuses on Mahindra Satyam's SAP suite, evaluates the integration of the Mahindra and Satyam brands and the combined entity's reinvigoration plans and vision

Features and benefits

• MahSat is continuing to focus on service excellence and delivering quality to its customers and has enabled it to retain the majority of these.
• MahSat's deep technical skills and engineering capabilities retention has been key and has opened up investment in newer technologies and solutions
• As a SAP Global Partner, it has a comprehensive suite of SAP management services at the technical, process and support level across its core verticals

Highlights

MahSat is proactively targeting new trends, developing new service offerings, investing portfolio expansion, working with SAP on vertical offerings and newer technologies (incl on-device, Run SAP, Business Objects), developing customer and staff retention programs, and increasing its visibility through thought leadership pieces and publich forums

Mahindra Satyam’s delivery approach is very much based on delivery excellence, and the company manages this through a number of functions which are core to the Mahindra Satyam culture - its Delivery Framework, Customer First philosophy, going above and beyond, experienced SAP resources and embracing new approaches, incl output-based models

Your key questions answered

• Is Mahindra Satyam still a viable SAP option?
• What are Mahindra Satyam's strengths and weaknesses in the SAP management space?
• Is Mahindra Satyam investing in its SAP capabilities and in which areas?