The Future of CRM Outsourcing in El Salvador

The Future of CRM Outsourcing in El Salvador

December 6, 2010
16 Pages - SKU: OV6060972
License type:
Online Download      US $1,895.00
Global Site License      US $4,737.50
Countries covered: El Salvador


An overview of the opportunities for CRM outsourcers and their clients for contact center delivery in El Salvador.

Features and benefits
  • An understanding of the opportunities and threats for outsourced contact center delivery in El Salvador.
  • An overview of the contact center market in El Salvador.

El Salvador boasts a burgeoning outsourced CRM sector, which has been helped by the country's economic and political stability.Stumbling blocks associated with limited English-speaking capacity and difficulties in business transparency are omnipresent threats.

Your key questions answered
  • What is the opportunity for outsourced CRM/contact center delivery in El Salvador?
  • Which CRM outsourcing players are already on the ground in El Salvador?

More Outsourcing reports by Ovum Plc

Optimizing vendor relationships by Ovum Plc
Introduction Outsourcing the right areas under the right types of sourcing arrangement with the right strategic partners is increasingly an important factor in determining ...
Outsourced and Managed Services: a Nascent International Wholesale Opportunity by Ovum Plc
International wholesale telecoms carriers are moving up the value chain by offering managed network services and other network outsourcing options that enable intermediaries to benefit ...
2011 Trends to Watch: Business Process Management & Service Oriented Architecture by Ovum Plc
Introduction The related initiatives of SOA and BPM continue to evolve despite slowed deployments due to financial constraints. Product suites grow in breadth to ...
Trends in African Outsourcing: Focus on North Africa by Ovum Plc
Introduction North Africa is often overlooked as a location for outsourcing delivery, in favor of more established hubs in India, Eastern Europe, and Latin ...
See all reports like this >>

More El Salvador reports

D&B Country RiskLine Report: El Salvador by Dun & Bradstreet Inc.
This D&B Country RiskLine Report will help you analyze the risks, opportunities and likely payment delays when doing business in this country. It includes ...
D&B Country Report: El Salvador by Dun & Bradstreet Inc.
D&B Country Report. Comprehensive information for evaluating risks and opportunities when trading or investing in this country. Providing critical information and analysis on ...
See all reports like this >>