Business Trends: European Retail Banking Technology Spending Strategies 2010 (Customer Focus)

Ovum Plc
December 23, 2009
SKU: OV2577765
License type:
Countries covered: Europe

Introduction

This Ovum study examines top business challenges, IT budget outlook and spending priorities among retail banks in Europe. It is based on the results of Ovum's Business Trends primary research survey, conducted between October 2009 and December 2009.

Scope
  • Interviews were conducted with 100 retail banks in Europe (75 in Western Europe and 25 in Central and Eastern Europe).
  • Respondents held senior institutional positions, with technology decision-making authority.
Highlights

Unsurprisingly, the financial crisis continued to have an effect on Europe's banks in 2009: 32% reported the cancellation of non-essential IT projects. However, the outlook for 2010 is healthier, with one-third of the regions banks expecting to see no ill effects of the financial crisis as the industry continues its rehabilitation.

As banks seek to rebuild their damaged reputations, increasing customer satisfaction has once again come to prominence as the leading business objective.

Reasons to Purchase
  • Ovum's survey provides a comprehensive understanding of business trends and technology spending strategies within the European Retail Banking Sector.
  • Gain insight into the IT investment priorities in European retail banking for 2010.
Please note: this is delivered as a Zip file.


More Europe IT Spending - Financial Services Reports

Top 10 Companies in the Norwegian Retail Banking Industry: IT Spending Predictor 2010 by Datamonitor
Introduction This databook provides estimates of IT spending for the top 10 companies in the Norwegian Retail Banking industry. The databook is a comprehensive ...

Top 10 Companies in the Swiss Capital Markets: IT Spending Predictor 2010 by Datamonitor
Introduction This databook provides estimates of IT spending for the top 10 companies in the Swiss Capital Markets. The databook is a comprehensive source ...

Top 10 Companies in the Swedish Retail Banking Industry: IT Spending Predictor 2010 by Datamonitor
Introduction This databook provides estimates of IT spending for the top 10 companies in the Swedish Retail Banking industry. The databook is a comprehensive ...

Top 10 Companies in the Swedish Capital Markets: IT Spending Predictor 2010 by Datamonitor
Introduction This databook provides estimates of IT spending for the top 10 companies in the Swedish Capital Markets. The databook is a comprehensive source ...

Top 10 Companies in the Norwegian Capital Markets: IT Spending Predictor 2010 by Datamonitor
Introduction This databook provides estimates of IT spending for the top 10 companies in the Norwegian Capital Markets. The databook is a comprehensive source ...

See all reports like this >>

More Europe Reports

A Comprehensive Study Of The UK Video Conferencing Equipment Market In 2010, Rating & Valuing Each Of The 30 Companies That Operate In Today's Market by Plimsoll Publishing Ltd.
The Plimsoll Analysis provides you with the most up to date and comprehensive analysis of the top 9 companies operating the market. It is ...

A Comprehensive Study Of The UK Tableware Market In 2010, Rating & Valuing Each Of The 166 Companies That Operate In Today's Market by Plimsoll Publishing Ltd.
The Plimsoll Analysis provides you with the most up to date and comprehensive analysis of the top 9 companies operating the market. It is ...

A Comprehensive Study Of The UK Surveyors & Valuers Market In 2010, Rating & Valuing Each Of The 943 Companies That Operate In Today's Market by Plimsoll Publishing Ltd.
The Plimsoll Analysis provides you with the most up to date and comprehensive analysis of the top 9 companies operating the market. It is ...

A Comprehensive Study Of The UK Subsea Engineering Market In 2010, Rating & Valuing Each Of The 142 Companies That Operate In Today's Market by Plimsoll Publishing Ltd.
The Plimsoll Analysis provides you with the most up to date and comprehensive analysis of the top 9 companies operating the market. It is ...

A Comprehensive Study Of The UK Structural Engineering Consultancy Market In 2010, Rating & Valuing Each Of The 300 Companies That Operate In Today's Market by Plimsoll Publishing Ltd.
The Plimsoll Analysis provides you with the most up to date and comprehensive analysis of the top 9 companies operating the market. It is ...

See all reports like this >>