NelsonHall’s Auto Insurance BPO profile on MphasiS is a comprehensive assessment of MphsiS’ offerings and capabilities designed for:
Sourcing managers monitoring the capabilities of existing suppliers of auto insurance BPO services and identifying vendor suitability for P&C insurance BPO RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.
Key Findings & Highlights
This NelsonHall vendor assessment analyzes MphasiS’ offerings and capabilities in the auto insurance sector.
MphasiS is one of a number of auto insurance companies analyzed in this comprehensive industry analysis.
MphasiS is a Bangalore-headquartered IT and BPO services company in which the former EDS acquired a majority stake in 2006, two years before it was itself acquired by HP. Today, HP owns 60.5% of MphasiS.
MphasiS entered the auto insurance BPO market in 2002/2003, when another BPO engagement evolved into an auto insurance outsource.
Scope of the Report
The report provides a comprehensive and objective analysis of MphasiS’ auto insurance BPO offerings and capabilities, and market and financial strengths, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.