NelsonHall’s Auto Insurance BPO profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities designed for:
Sourcing managers monitoring the capabilities of existing suppliers of auto insurance BPO services and identifying vendor suitability for P&C insurance BPO RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.
Key Findings & Highlights
This NelsonHall vendor assessment analyzes Infosys’ offerings and capabilities in the auto insurance sector.
Infosys is one of a number of auto insurance companies analyzed in this comprehensive industry analysis.
Infosys has been providing insurance BPO services since 2003, and entered the Property and Casualty (P&C) BPO space in 2006, with its first client, an auto insurance BPO (‘auto BPO’) client, for which it now provides underwriting support, risk entry and renewal, claims, actuarial and F&A services out of centers in Bangalore, Brno and Belo.
Scope of the Report
The report provides a comprehensive and objective analysis of Infosys’ auto insurance BPO offerings and capabilities, and market and financial strengths, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.