NelsonHall’s Healthcare Payer BPS profile on Concentrix is a comprehensive assessment of Concentrix’s offerings and capabilities designed for:
Sourcing managers monitoring the capabilities of existing suppliers of healthcare payer BPS services and identifying vendor suitability for healthcare payer RFPs
Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
Financial analysts and investors specializing in the support services sector.
Key Findings & Highlights
This NelsonHall vendor assessment analyzes Concentrix’s offerings and capabilities in the healthcare payer sector.
Concentrix’s is one of a number of BPS vendors analyzed in this comprehensive industry analysis.
Concentrix is a BPS company founded in 1991, which is headquartered in Fremont, CA, U.S. It is a wholly owned subsidiary of SYNNEX, a BPO company. In 2013, Concentrix acquired IBM’s CMS BPS service for $505m. Concentrix entered the healthcare payer market in 2001.
Scope of the Report
The report provides a comprehensive and objective analysis of Concentrix’s healthcare payer BPO offerings and capabilities, and market and financial strengths, including:
Identification of the company’s strategy, emphasis, and new developments
Analysis of the company’s strengths, weaknesses, and outlook
Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
Analysis of the company’s offerings and key service components
Analysis of the company’s delivery organization including the location of delivery locations.