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NelsonHall

Founded in 1998, NelsonHall is the leading global independent research analyst firm in Business Process Outsourcing (BPO). The company provides buy-side and sell-side organizations with deeper research and analyses in major BPO disciplines than any other research firm in the world. These include Finance and Accounting, Human Resources, Procurement, Banking, Insurance, Government and Customer Management Services.
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775 Reports from NelsonHall

   
  • Targeting CMS in the Retail Banking Sector

    ...within customer management services in theretail banking sector Operational decision makers exploring the benefits and inhibitors ofcustomer management services in the retail banking sector Vendor marketing, sales and business managers developingstrategies to target CMS opportunities ... Read More

  • Aegis- Multi-Channel CMS: Delivering Digital Customer Experience

    ...designedfor: Sourcing managers monitoring the capabilities of existing suppliers ofCMS and identifying vendor suitability for CMS RFPs Vendor marketing, sales, and business managers looking tobenchmark themselves against their peers Financial analysts and investors specializing in ... Read More

  • Infosys - Next Generation Application Outsourcing

    ...Sourcing managers monitoring the capabilities of existing suppliers ofIT services and identifying vendor suitability for cloud infrastructuremigration and management services Vendor marketing, sales and business managers looking to benchmarkthemselves against their peers Financial analysts and ... Read More

  • TaskUs- Multi-Channel CMS: Delivering Digital Customer Experience

    ...Sourcing managers monitoring the capabilities of existing suppliers ofCMS and identifying vendor suitability for CMS RFPs Vendor marketing, sales, and business managers looking tobenchmark themselves against their peers Financial analysts and investors specializing in the ... Read More

  • iSON- Multi-Channel CMS: Delivering Digital Customer Experience

    ...capabilitiesdesigned for: Sourcing managers monitoring the capabilities of existing suppliers ofCMS and identifying vendor suitability for CMS RFPs Vendor marketing, sales, and business managers looking tobenchmark themselves against their peers Financial analysts and investors specializing ... Read More

  • CGI- Quarterly Update

    ...are designed for: Marketing, sales and business managers developing strategies totarget service opportunities within the BPO/IT Services markets Sourcing managers monitoring the capabilities of existing suppliers ofIT outsourcing services and identifying vendor suitability for ITservices ... Read More

  • VirtusaPolaris - Next Generation Application Outsourcing

    ...Sourcing managers monitoring the capabilities of existing suppliers of ITservices and identifying vendor suitability for cloud infrastructuremigration and management services Vendor marketing, sales and business managers looking to benchmarkthemselves against their peers Financial analysts and ... Read More

  • Unisys - Next Generation Application Outsourcing

    ...Sourcing managers monitoring the capabilities of existing suppliers ofIT services and identifying vendor suitability for cloud infrastructuremigration and management services Vendor marketing, sales and business managers looking to benchmarkthemselves against their peers Financial analysts and ... Read More

  • TCS - Next Generation Application Outsourcing

    ...Sourcing managers monitoring the capabilities of existing suppliers ofIT services and identifying vendor suitability for cloud infrastructuremigration and management services Vendor marketing, sales and business managers looking to benchmarkthemselves against their peers Financial analysts and ... Read More

  • RPA and AI Services in Banking Market Assessment and Forecast

    ...managers investigating sourcing developments within theretail and commercial banking industry Vendor marketing, sales and business managers developing strategiesto target service opportunities within the retail and commercial bankingindustry Financial analysts and investors specializing in the retail ... Read More

  • Sopra Steria - Quarterly Update

    ...Assessment program.Both programs are designed for: Marketing, sales and business managers developing strategies totarget service opportunities within the BPO/IT Services markets Sourcing managers monitoring the capabilities of existing suppliers ofIT outsourcing services and identifying vendor ... Read More

  • Xerox- Quarterly Update

    ...programs are designed for: Marketing, sales and business managers developing strategies totarget service opportunities within the BPO/IT Services markets Sourcing managers monitoring the capabilities of existing suppliers ofIT outsourcing services and identifying vendor suitability for ... Read More

  • Wipro - CMS in Retail Banking

    ...and capabilities, designed for: Sourcing managers monitoring the capabilities of existing suppliers ofCMS to serve the retail banking sector and identifying vendorsuitability for CMS RFPs Vendor marketing, sales and business managers looking tobenchmark themselves against ... Read More

  • Capita Resourcing - Managed Service Program

    ...for: Sourcing managers investigating sourcing developments within MSP HR decision makers exploring the benefits and inhibitors of MSP asevidenced from the clients and vendor capability Vendor marketing, sales and business managers developing strategiesto identify developments ... Read More

  • Transcom - CMS in Retail Banking

    ...and capabilities,designed for: Sourcing managers monitoring the capabilities of existing suppliers ofCMS to serve the retail banking sector and identifying vendorsuitability for CMS RFPs Vendor marketing, sales and business managers looking tobenchmark themselves against their ... Read More

  • Teleperformance - CMS in Retail Banking

    ...andcapabilities, designed for: Sourcing managers monitoring the capabilities of existing suppliers ofCMS to serve the retail banking sector and identifying vendorsuitability for CMS RFPs Vendor marketing, sales and business managers looking tobenchmark themselves against their ... Read More

  • Targeting U.S. Healthcare Provider BPS

    ...marketing, sales and business managers developing strategiesto target service opportunities within the healthcare provider servicesmarket Scope of the Report The report analyzes the global market for outsourced healthcare providerservices and addresses the following questions: What ... Read More

  • Sykes- CMS in Retail Banking

    ...capabilities, designed for: Sourcing managers monitoring the capabilities of existing suppliers ofCMS to serve the retail banking sector and identifying vendorsuitability for CMS RFPs Vendor marketing, sales and business managers looking tobenchmark themselves against their ... Read More

  • Xerox- CMS in Retail Banking

    ...capabilities, designed for: Sourcing managers monitoring the capabilities of existing suppliers ofCMS to serve the retail banking sector and identifying vendorsuitability for CMS RFPs Vendor marketing, sales and business managers looking tobenchmark themselves against their ... Read More

  • Capgemini - Life, Annuities and Pensions BPS

    ...the capabilities of existing suppliers oflife, annuities and pensions BPS services and identifying vendorsuitability for life, annuities and pensions BPS RFPs Vendor marketing, sales, and business managers looking to benchmarkthemselves against their peers Financial analysts ... Read More

  • Aegis- CMS in Retail Banking

    ...capabilities, designed for: Sourcing managers monitoring the capabilities of existing suppliers ofCMS to serve the retail banking sector and identifying vendorsuitability for CMS RFPs Vendor marketing, sales and business managers looking tobenchmark themselves against their ... Read More

  • Sitel- CMS in Retail Banking

    ...capabilities, designed for: Sourcing managers monitoring the capabilities of existing suppliers ofCMS to serve the retail banking sector and identifying vendorsuitability for CMS RFPs Vendor marketing, sales and business managers looking tobenchmark themselves against their ... Read More

  • EXL- Business Process Transformation through RPA and AI

    ...capabilities in support of business processtransformation designed for: Sourcing managers monitoring the capabilities of existing suppliers todeliver process transformation and automation using RPA and/or AItechnologies and identifying vendor suitability for RFPs seekingautomation-led process transformation or ... Read More

  • Genpact- Big Data and Analytics Services.

    ...offerings and capabilities designedfor: Sourcing managers monitoring the capabilities of existing suppliers ofIT services and identifying vendor suitability for big data & analyticsservices Vendor marketing, sales and business managers looking tobenchmark themselves against their peers ... Read More

  • Tech Mahindra - Quarterly Update

    ...Assessment program.Both programs are designed for: Marketing, sales and business managers developing strategies totarget service opportunities within the BPO/IT Services markets Sourcing managers monitoring the capabilities of existing suppliersof IT outsourcing services and identifying vendor ... Read More

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