Tracking Global Multiscreen Video (MSV) Services to Profitability in IPTV, Cable & Satellite — Taking OTT/Internet Video to Mobile: January 2012
Multimedia Research Group, Inc.
January 1, 2012 98 Pages - SKU: BFAQ6799197
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Countries covered: Global
With the advancement of OTT/Internet Video migrating
to many mobile platforms, and with Content Owners & Programmers fighting for new markets
without cannibalizing normal channels of distribution, this new report from MRG gives concrete
and mathematical evidence of the ROI guidelines and best practices developed for MSV services
already deployed by IPTV, Cable and Satellite Operators worldwide. By articulating the key
elements of the CDN, their costs, potential architectures and OpEx for each configuration and
deployment size, the report shows in detail that there are several ways to reach profitability or
break-even for both large and small Operators, based on in-depth surveys and interviews with
over 40 Operators and supporting Vendors.
"The large Cable and IPTV Operators especially cannot sit around and wait for costs to go down
before doing something," says Ken Pyle, MRG Analyst. "These Operators have to start
immediately and will know how CapEx and OpEx for each CDN component will change in the
next 5 years, thanks to this report." By clearly defining each component of the MSV system and
the CDNs that support it, the report is the first available that allows OpEx and CapEx to be
calculated in an end-to-end MSV system that serves up to 10 screens in the typical household, in
support of Operations ranging from 50k to 1 million subscribers over 5 years. "The extensive
survey, besides identifying what kind of content and services to offer in a MSV service, also
tracks how consumers use different devices in different ways," says Pyle. "Knowing how
someone uses a smartphone or iPad as a second device while watching the main screen can
make a huge difference in developing the app to support it." Besides offering Operator profiles of
MSV services, the report includes key Vendor profiles and findings about related technologies
such as UltraViolet, DASH, and others.
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- 1 Executive Overview
- 1.1 Multiscreen Video - A Continuum of Features
- 1.2 Electronic Program Guide
- 1.3 Search and Discover
- 1.4 Control
- 1.5 Access within the Home
- 1.6 Access Everywhere
- 1.7 Follow Me
- 1.8 Quick View: Findings Overview
- 2 Dominant Protocols
- 2.1 Dominant Streaming Protocols & Platforms
- 3 MSV Users and Operators
- 3.1 How People Watch Video on Different Devices
- 3.2 MSV Examples
- 4 Economics of Multiscreen Video
- 4.1 Investment
- 4.1.1 An Exercise in Trade-offs
- 4.2 Revenue
- 4.2.1 Explicit Revenue
- 4.2.2 Implicit Revenue
- 4.3 Example: Customer Retention and Loyalty - Bright House’s iPad Application
- 5 ROI Analysis of Multiscreen Video
- 5.1 Model
- 5.1.1 The Model Assumptions
- 5.1.2 Devices and Concurrency
- 5.1.3 Number of Channels and Who Offers Them
- 5.1.4 On-Network Versus Off-Network
- 5.1.5 Bit Rate
- 5.1.6 Incremental Revenue and Expense Assumptions
- 5.1.7 Capital Costs
- 5.1.8 Pre-Packaging Versus Post-Packaging Storage Cost Trade-off
- 5.1.9 The Business Case Based on Churn Reduction Only
- 5.1.10 The Business Case Based on Churn Reduction Plus Minimal Revenue
- 5.1.11 Transcoding in the Home Versus the Network
- 6 Future of tving — the Ultimate MSV Service?
- 7 Glossary
- 8 Index of Companies
- Table of Figures
- Figure 1-1: OTT a Direct Relationship Between the Programmer and Viewer
- Figure 1-2: MSV - Where the Relationship is Between the Operator and Viewer
- Figure 1-3: MSV - Viewer’s Device Authenticated By and Streamed From the Operator
- Figure 1-4: MSV - Viewer’s Device Authenticated By and Streamed for Operator by Third-Party
- Figure 1-5: Multiscreen Video Services - A Continuum of Features
- Figure 1-6: Guide - Being Able to Extend an Operator’s Guide to a Companion Screen
- Figure 1-7: Search and Discover - Being Able to Search and Discover Video Content on a Device (e.g.,phone) that is Independent of the Viewing Device
- Figure 1-8: Control - Being Able to Search and Discover Content on One Device (e.g., phone) & Use that Device to Control the Output of Another Device (e.g., TV)
- Figure 1-9: Home Access: Access Content From Any Device, Anywhere Inside the Home
- Figure 1-10: Access Everywhere: Access Content From Any Device, Anywhere Outside the Home
- Figure 1-11: Follow Me: Ability to Watch Video on Any Device, Pause the Video and Resume Watching on Another Device
- Figure 2-1: Streaming Protocols in 2011
- Figure 2-2: Streaming Protocols in 2012
- Figure 2-3: How Do You Measure Concurrency
- Figure 2-4: Concurrency Bottlenecks
- Figure 3-1: Conversion Rate Q3/2011 (plays/displays)
- Figure 3-2: Viewer Engagement Q3/2011
- Figure 3-3: Percentage of Audience that Watched at Least 3/4 Through a 10 Minute or Longer Video
- Figure 4-1: End-to-End System
- Figure 4-2: The Relative Amount of Storage vs. Transcoders as a Function of Where Storage is Placed in the Network
- Figure 4-3: Storage Location
- Figure 4-4: Distributed Packagers
- Figure 4-5: Transcoding & Packaging in the Home Gateway
- Figure 4-6: Subscription Revenue Potential (US$)
- Figure 4-7: Screenshot of AT&T’s “U-verse Live TV”
- Figure 4-8: Likelihood of When a Cable Operator Will Invade Another MSO’s Footprint
- Figure 4-9: How Can You Earn Revenue From Third-Party OTT Services
- Figure 4-10: What Other Business Models are Being Used or Considered by Operators with Regards to Monetizing MSV?
- Figure 4-11: Example of Bright House TV iPad App from iTunes
- Figure 5-1: Client Application, How Will It Be Provided
- Figure 5-2: Programmer Streaming Directly to Customer with Operator Authenticating and Authorizing Client Device
- Figure 5-3: On a Scale of 1 to 10, Who Is Most Likely to Pay for the Streams From Programmer to Operator
- Figure 5-4: Percent of Operator Channels that Will Be Transcoded by the End of 2011, 2012 & 2015, According to Operator and Vendors
- Figure 5-5: Content Rights: On a Scale of 1 to 10 (with 10 being the highest priority), which Rights Are the Highest Priorities for You to Obtain?
- Figure 5-6: Net Revenue Improvement for Churn Reduction Only Case (US$)
- Figure 5-7: Net Revenue Improvement for Churn Reduction Plus Minimal Revenue (US$)
- Figure 5-8: Break-even Revenue Based on Subscribers and Zero Churn Reduction (US$)
- Figure 6-1: Example of tving Packages
- Figure 6-2: Example of tving’s Social Features
- Figure 6-3: Example of tving’s Advanced Features
- Figure 7-1: Time Warner iOS App
- Table of Tables
- Table 3-1: Select Worldwide MSV Deployments
- Table 4-1: Ratio of Operator-Owned Packagers to Transcoders
- Table 5-1: Summary of Assumptions for the Model (US$)
- Table 5-2: Net Annual Savings for Reducing Bandwidth from 1.5 to 1.25 Mb/s (US$)21
- Table 5-3: Capital Costs (US$)
- Table 5-4: Per Subscriber Capital Costs (US$)
- Table 5-5: On-demand Packaging Scenario (US$)
- Table 5-6: Net Revenue Improvement 2% to 1.8% Reduction in Churn (US$)
- Table 5-7: Net Revenue Improvement 2% to 1.8% Reduction in Churn with US$1.25/Month
- Revenue/Subscriber Example (US$)
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