The goal of this Home Networking Installation Survey was to determine IPTV installation times for the top 60 Operators in Asia, Europe and North America; and to determine best practices to achieve shorter installation times while maintaining high quality of service (QoS). We created a survey and sent it out via e-mail and contacted IPTV Operators by telephone in order to help us get accurate data.
We received complete responses from 13 Operators — 6 from North America, 3 from Asia (*1) and 4 from Europe with samplings coming from the fastest growing IPTV markets in the world. Responding IPTV Operators represented 4.85 million subscribers, or about 35% of the global subscriber base, making this survey to be statistically representative of that market.
Overall, the average total installation time for all respondents was 3.79 person-hours for installation from curb to the 3rd set-top box. For a one set-top home, the average total installation time was 2.25 person-hours. Each set-top box after the first added less than an hour to the total installation time. Other findings:
- North America had the highest overall total average installation times: 5.16 person-hours.
- Europe had the lowest average installation times: 2.87 person-hours.
- 34% of respondents reported using HomePNA as their home networking technology, the most popular answer.
- Of all the home networking technologies, HomePlug (powerline) had the lowest total average installation time: .34 person-hours.(*2)
- HomePNA had the highest overall average installation times: 4.47 person-hours.
- Many Operators are using a combination of two networking technologies.
Please note: The Hard Copy version of the report includes a department license and is able to be used by up to five users.
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- 1 Quick Summary - Home Installation Times
- 2 Background - Typical IPTV Home Network
- 2.1 Options for Home Networking
- 3 Home Networking Technologies - Review & Overview
- 3.1 HomePNA
- 3.1.1 Advantages of HomePNA
- 3.1.2 Disadvantages of HomePNA
- 3.2 Powerline Networking
- 3.2.1 HomePlug AV
- 3.2.2 Universal Powerline Association (UPA)
- 3.2.3 Advantages of Using Powerline Networking
- 3.2.4 Disadvantages of Using Powerline Networks
- 3.3 MoCA
- 3.3.1 Advantages of MoCA
- 3.3.2 Disadvantages of MoCA
- 3.4 Ethernet/Cat-5
- 3.5 Wireless - 802.11n and Ruckus Wireless
- 3.6 Owning the Home
- 3.7 Home IPTV Installation
- 3.8 Home Gateway Standards Efforts
- 3.9 Consumer Electronics and PC Networking
- 3.9.1 DLNA
- 3.9.2 High-Definition Audio-Video Network Alliance (HANA)
- 4 Opportunities, Risks, and Recommendations
- 4.1 Opportunities for IPTV Operators
- 4.2 Risks for IPTV Operators
- 4.3 Recommendations for IPTV Operators
- 5 Reducing IPTV Home Installation Times - Background
- 5.1 Advantages of Low Installation Times for Consumers
- 5.2 Advantages of Low Installation Times for Operators
- 6 Results of Survey on IPTV Installation Time & Best Practices
- 7 IPTV Installation Survey Results
- 7.1 Average Installation Time for All Respondents
- 7.2 Total Installation Times By Operator
- 7.3 Installation Times By Region
- 7.3.1 Why Install Times Are Shorter in Europe and Asia
- 7.3.2 Why North America Has Longer Install Times
- 7.4 Average Installation Times Graphs By Region
- 7.5 Installation Times By Home Networking Technology
- 8 Best Practices for Reducing Installation Times
- 8.1 Top 10 Best Practices
- 9 Limitations
- 10 Other Resources for IPTV Installation Times
- 11 Appendix 1: Glossary
- Table of Figures
- Figure 1-1: Average Installation Times - Global
- Figure 2-1: Typical Home Network (Near Term)
- Figure 3-1: TR-069 Auto Configuration Architecture
- Figure 3-2: DLNA Architecture
- Figure 3-3: The Building Blocks of DLNA
- Figure 3-4: HANA’s AV Network
- Figure 3-5: Sample Screenshot of HANA Interface
- Figure 7-1: Home Networking Technology by Actual Response
- Figure 7-2: Home Networking Technology by Each Technology
- Figure 7-3: Overall Average Installation Times (Global)
- Figure 7-4: Total Installation Times By Operator (Person-Hours)
- Figure 7-5: Average Installation Time - North America
- Figure 7-6: Average Installation Time - Europe
- Figure 7-7: Average Installation Time - Asia
- Figure 7-8: Average Installation Time - HomePlug/Ruckus
- Figure 7-9: Average Installation Time - HomePNA
- Figure 7-10: Average Installation Time - HomePlug
- Figure 7-11: Average Installation Time - Cat-5
- Figure 7-12: Average Installation Time - HomePNA/Cat-5
- Figure 7-13: Average Installation Time - MoCA
- Figure 7-14: Average Installation Time - Ruckus/Cat-5
- Table of Tables
- Table 2-1: Home Network Types - Summary
- Table 3-1: Selected List of IPTV Operators Using HomePNA
- Table 3-2: Selected List of IPTV Operators Using HomePlug
- Table 3-3: Selected List of IPTV Operators Using UPA
- Table 3-4: Selected List of IPTV Operators Using Ruckus Wireless
- Table 3-5: DLNA - Advantages & Disadvantages
- Table 3-6: HANA - Advantages & Disadvantages
- Table 7-1: Type of Home Networking Technology - Specific Answers
- Table 7-2: Type of Home Networking Technology - Each Specific Technology
- Table 7-3: Average Person-Hours By Installation - All Respondents
- Table 7-4: Average Installation Time By Region
- Table 7-5: Average Installation Time By Home Networking Technology
- Table 8-1: Best Practices - Details
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