Continuing corporate profitability has boosted the business travel market, estimated to reach $234 billion in 2015. All segments of the market – including airlines, hotels, and rental car companies – have benefited as companies boost business travel spending. Heightened demand, industry consolidation, and pricing action have been advantageous for the travel market. Travel brands that reinvest profits in mobile booking tools, automated check-in, Wi-Fi connectivity, and improved work spaces can pass the benefits along to business travelers in a meaningful way.
This report looks at the following areas:
Heightened demand puts pricing power in the hands of industry players Men and women have different expectations for business travel Travelers crave constant connection