Countries covered: United States
This business information report has been independently prepared by utilizing a comprehensive variety of “primary” and “secondary” information sources and techniques, including: in-depth telephone interviews, analyses of other market surveys, trade journals and trade association research, competitor literature, government Census and other data, custom searches of business databases, combined with original Marketdata compilations, analyses and forecasts.
Information in this report was carefully selected to represent ONLY the most pertinent and up-to-date material for informed decision making, forecasting, and planning…the historical, current, and projected size and growth of the total industry and sub-segments comprising the market, the nature of end-user demand, major industry trends and issues, industry structure, competitor profiles and key operating ratios.
This “off-the-shelf” report is equally applicable to: owners/management of collection agencies, suppliers of software and services for agencies, corporate credit managers, banks and other financial institutions, securities analysts/brokerage firms, industry consultants, venture capitalists and private equity fund managers., merger & acquisition candidates, and industry trade associations.
|
- Introduction: Report Scope, Sources of Information, Methodology
- Executive Overview of Major Findings
- * Discussion of major findings, status of the industry, industry structure, nature of the profession, major trends affecting collections agencies, industry receipts: (1987-2007 actual, 2008 & 2009 est., 2013 forecast)— major competitors’ mkt. share, consolidation, collection methods, recovery rates, debt buying, effects of the recession, mkt. segments, commercial vs. consumer accts., new technologies, latest Census ratios, consumer debt trends/other demand indicators, other industry analysts’ opinions - highlights of ALL study chapters.
- Nature & Status Report of the Industry
- * Definition & characteristics of the business: history & development, Census NAICS codes, how services operate, no. of services nationwide/recent consolidation/mergers
- * Status Report: Number of agencies in U.S., profitability, growth, no. of workers, effect of the recession, etc.
- * Findings/opinion of Kaulkin Ginsberg, ACA trade group, Faulkner & Gray (recent surveys, discussion of major trends)
- * Collection Techniques: discussion of “traditional” collection techniques & how agencies operate (letters, phone calls, legal action, use of operatives), what methods work best, current recovery rates, contingency fees, ACA data, customer specializations.
- History of Consumer Complaints About Debt Collection Services
- * Discussion of major complaints about collection harassment and unethical/illegal practices, privacy issues.
- * Recent legislation/fines by FTC and Congress
- * Definition and explanation of 1977 Fair Debt Collection Practices Act, history/legislative background
- * State actions by NY Attorney General against collection firms
- * FTC report on modernization of FDCPA
- * Typical types of violations committed by debt collectors
- Major Industry Trends & Factors Affecting Demand
- * Industry layoffs continue as industry struggles, placements volume rises but liquidations fall, is this industry recession-proof or even recession-resistant anymore?
- * Summary: The growth of consumer debt/trends through 2009: (Federal Reserve, BEA, consulting firms data), delinquencies & charge-off rates, foreclosures
- * Bankruptcy trends: personal vs. business, discussion of Chapter 7, 11, 13 types, peak levels and reasons, regional differences, status of current bankruptcy legislation
- * Major trends affecting the business - discussion of recent consolidation, increased consumer debt, emergence of the “debt buying mkt.” ($ size, no. of competitors, trade group), outsourcing of collections by end-users, Web-based applications, call center advances, international expansion, status of IRS outsourcing, client consolidation, growth of debt buying market.
- * Findings of latest Kaulkin Ginsberg research/reports
- * Emerging collection technologies - integration of computer/telecommun. systems, pre-author-ized draft printing (leading firms, how service works, software vs. service bureau approaches), skip tracing, predictive dialing, check verification & computer databases.
- Tables:
- * Consumer credit outstanding and finance rates: 1992-2009
- * Ratios of debt payments to family income: 1998 to 2007
- * U.S. non-commercial bankruptcies, by type: 1991-2009
- Market Size, Growth, Segments & Forecasts
-
- * Demand indicators: growth in “placements” value (Amer. Collectors Assn.), limitations of data, opinions, how recession-proof is the business?
- * Comparison of industry receipts estimates by: U.S. Census Bureau, Kaulkin Ginsberg, PriceWaterhouseCoopers, Marketdata
- * Effects of the recession on collectability and revenues
- * Growth of leading companies for 1st 6 months 2009.
- * Estimated value of consumer, medical, government, communication markets.
- * 2008-2009 performance/growth/rationale, 2013 forecasts: discussion of growth/reasons and contributing factors, opinions of Kaulkin Report, industry competitors, analysts, short and long-term factors affecting demand and growth, weighted sales increase of top 9 competitors.
- * Market segments & niches: consumer vs. commercial accounts, estd. share of industry volume
-
- Table: Industry receipts (1987-2007 Census), Marketdata estimates/projections for 2008 & 2009, 2013 forecasts ($ value, % changes)
- Government Tax Debt: A Status Report
- * Findings of PriceWaterhouseCoopers study: amounts referred and collected.
- * In-depth discussion of government tax debt, possible huge new market represented by IRS outsourcing of collections to outside agencies: tax debt, non-tax debt, child support, Treasury Dept. & other programs status as of FY 2006, actual collections
- * Explanation of Treasury Offset Program - FY 2008 results, amounts
- * Objections to outsourcing
- Economic Structure & Ratios of Adjustment & Collection Services
- * Findings of 2008 ACA Benchmarking Survey: expenses as % gross revenues, liquidation percentages, cost per acct., acct. size, collections per employee
- * Summary, discussion of: no. of services, annual receipts (20077 vs. 2002), payroll costs, avg. receipts per firm/establishment, legal form of firms, concentration levels for 50 largest firms, single vs. multi-unit operations, services by receipts size of firms & individual estabs., top 10 states (mkt. potential, $ value of receipts), avg. receipts per service, by state
- * 15-year snapshot of the industry - 1992-2007, key ratios.
- Tables:
- * Historical summary of collection agency operating ratios: 1998-2003 (ACA surveys)
- * Average annual new business, by region: 1998-2003 (ACA surveys)
- * New business, by collection agency size: 1998-2003 (ACA surveys)
- * Legal format - corporations, partnerships, proprietorships (no. of estabs., receipts, payroll as % receipts, avg. receipts (2002, 1997)
- * Concentration ratios: largest 4, 8, 20, 50 firms (no. of estabs., revenues, as % total industry, payroll, no. of workers (2002, 1997)
- * Single vs. multi-unit firms (1, 2, 3-4, 5-9, 10+ facilities) no. of firms, estabs., receipts, avg. receipts, payroll costs (2002, 1997)
- * Annual receipts size of FIRMS, measures as above, 11 sales size classes from $100 mill. to under $10,000 (2002, 1997)
- * Annual receipts size of individual ESTABLISHMENTS, ratios as above, 11 classes: $10+ mill. to under $10,000 (2002, 1997)
- * State analysis: No. of total adjustment & collection services, receipts, avg. receipts per estab., % of national receipts for 50 states (2002, 1992)
- * Estabs. & receipts, by major city (1997)
- * Repossession services, by state (2002)
- Collection Agency Competitor Profiles
- (company overview & business description, products, strategies, recent acquisitions, operations, recent developments, financial summary - 1st half 2009 and prior years)
- - NCO Financial Systems
- Outsourcing Solutions Inc.
- - Encore Capital Group
- - Asset Acceptance Capital
- - Intellirisk Management Corp.
- - Convergent Resources
- Tables:
- * Largest collection firms, ranked by revenues and no. of collectors: 2008, 2007
- * Top debt buyer companies, ranked by 2008 & 2007 revenues
- * 50 largest firms, by collection agency placements: 2005 (First Detroit ranking)
- * 50 largest collection agencies, by revenues: 2005 (First Detroit ranking)
- * 50 largest collection firms, by no. of branch offices: 2005 (First Detroit ranking)
-
- Reference Directory of Industry Information Sources
- * Name/address/phone/key contacts of credit and collections trade groups, journals, magazines, directories, federal and state agencies, etc.
More United States General Banking & Financial Services Reports
2012 U.S. Check Cashing & Loan Servicing Industry-Industry & Market Report by
Barnes Reports
The U.S. Check Cashing & Loan Servicing Industry-Industry & Market Report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. ...
Financial Services Industry in US – Porter’s Five Forces Strategy Analysis by
Aruvian's R'search
The financial sector consists of businesses primarily engaged in transactions that involve the creation, liquidation, or change in ownership of financial assets (stocks, bonds, and ...
Donations, Grants & Endowment in the US - Industry Risk Rating Report by
IBISWorld
This Industry Risk Ratings report from IBISWorld evaluates the inherent risks associated with the Donations, Grants & Endowment in the US industry. Industry Risk is ...
Loan Administration, Check Cashing & Other Services in the US - Industry Risk Rating Report by
IBISWorld
This Industry Risk Ratings report from IBISWorld evaluates the inherent risks associated with the Loan Administration, Check Cashing & Other Services in the US industry. ...
Debt Collection Agencies in the US - Industry Market Research Report by
IBISWorld
Debt Collection Agencies in the US Thawing the debt pool : After a rising tide of debt swamped the economy, collectability rates fell, canceling out the spike ...
See all reports like this >>
More United States Reports
e-Discovery Software Publishing in the US - Industry Market Research Report by
IBISWorld
e-Discovery Software Publishing in the US Finding growth : Electronic discovery (more often known as e-discovery) refers to a data search, location and securing process for use ...
D&B Country RiskLine Report: The United States of America by
Dun & Bradstreet Inc.
This D&B Country RiskLine Report will help you analyze the risks, opportunities and likely payment delays when doing business in this country. It includes ...
D&B Country Report: The United States of America by
Dun & Bradstreet Inc.
D&B Country Report. Comprehensive information for evaluating risks and opportunities when trading or investing in this country. Providing critical information and analysis on ...
Country Report United States January 2011 by
Economist Intelligence Unit
Country Reports analyse political and economic trends in featured countries. They show you exactly how national, regional and global events will affect your business in ...
Coal - US - a snapshot (2010) by
Mintel - Snapshots
Coal in US by Mintel Global Market Navigator provides you with annual year-end market size data, most recently updated in 2010. This market covers consumption ...
See all reports like this >>
Share this report
Other tasks Related Markets General Banking & Financial Services Reports Free Alert Me service Receive bi-weekly email alerts on new market research Sign Up Today!
|
