Collaboration Case Study: Cgi

Synopsis: This report examines professional services organisation CGI's enterprise-wide collaboration initiative focused on improving knowledge sharing and supporting its growing and increasingly global workforce. The initiative, called CynerGI, employs social collaboration platform TIBCO tibbr.

Key messages:

• As a fast-growing and increasingly global organisation, CGI wanted to improve collaborative working practices across the company by encouraging knowledge sharing and better supporting distributed cross-company teams.
• In October 2011, the company launched a new solution based on TIBCO tibbr social collaboration platform, which was rolled out to the company’s 31,000 employees.
• While the practical aspects of the initiative are only in the formative stages, evidence is already emerging with regards to specific examples where the new social collaboration solution has improved productivity and enabled cross-company knowledge sharing.