ICT Priorities in Healthcare - Enterprise ICT investment plans
This report presents the findings from a survey of 155 healthcare providers regarding their Information & Communications Technology (ICT) investment priorities. The survey investigates the core technologies which healthcare providers are investing in, including the likes of enterprise applications, security, mobility, communications & collaboration, and Cloud Computing.
Introduction and Landscape
Why was the report written? In order to provide deeper insights into healthcare providers’ ICT investment priorities and strategic objectives.
What is the current market landscape and what is changing? Healthcare providers in developed countries such as the US and the UK have already made significant ICT investments to streamline their operations. However, Kable believes that healthcare providers will further increase their ICT budgets in the coming months.
What are the key drivers behind recent market changes? Healthcare providers ICT investments are mainly influenced by healthcare reforms, the implementation of e-health systems, mobile applications, and business intelligence.
What makes this report unique and essential to read? Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT investment priorities. Very few IT analyst houses will have interviewed 150+ ICT decision makers in healthcare industry in H2 2012.
Key Features and Benefits
Recognize healthcare providers’ strategic objectives with regards to their ICT investments.
Identify healthcare providers’ investment priorities based on their budget allocations across core technology categories such as enterprise applications, security, mobility, communications & collaboration, and Cloud Computing, etc.
Learn about the drivers that are influencing healthcare providers’ investments in each technology category.
Establish how healthcare providers’ IT budgets are currently allocated across various segments within a technology category.
Gain insight into how healthcare providers’ plan to change their ICT budget allocations across various segments within a technology category.
Key Market Issues
Healthcare providers’ focus on security is evident from the survey where these providers are assigning the highest importance to the strategic objective of improving security/privacy, with an average rating of X on a scale of 1 to 4.
The increasing complexity of their ICT infrastructure is compelling 77% of healthcare providers to invest in IT systems management through to the end of 2014.
Content management is proving popular amongst healthcare providers given the increasing need to manage and analyse rapidly growing volumes of unstructured data. Currently, 92% of healthcare providers have made investments in this domain, and 75% are planning to invest in content management in the next two years.
Kable’s survey reveals that server virtualization is the most popular green technology amongst healthcare providers, with a current penetration rate of 69%. Server virtualization enables organisations to reduce the capital cost of future server purchases along with a decrease in the operational costs of energy, maintenance, and management.
The healthcare sector is witnessing a slow adoption of cloud computing as a result of concerns regarding the protection and security of private data.
In the next two years, solutions such as PLM, BPM, and CLM are set to garner greater interest, as the highest percentage of healthcare providers are planning to invest in each of these applications respectively.
The survey reveals that 45% of respondents are currently investing in real-time business intelligence. However, the demand for this technology is set to grow, as the highest proportion of healthcare providers are planning investments in this space through to the end of 2014.
Employee/supplier facing application development is key area of investment for healthcare providers, with the second highest penetration rate of 59%. As an increasing number of medical professionals are using smartphones to access patient information and research data, 54% of healthcare providers are planning to invest in these applications through to the end of 2014.
Web/video conferencing is set to garner greater investments from healthcare providers, with the highest percentage of respondents planning to invest here through to the end of 2014.
According to the survey, software as a service (SaaS) is the most widely deployed cloud computing solution amongst healthcare providers, with a current adoption rate of X%. In an effort to reduce costs and minimise the IT management burden, the highest percentage of healthcare providers are planning to invest in SaaS in the next two years.