Tying Performance to Profit - Track Abandonment to Improve Loyalty

Jupiter Research Corporation
June 5, 2001
4 Pages - SKU: JUPT699731
License type:
Tying Performance to Profit - Track Abandonment to Improve Loyalty

 
Increased pressure on the bottom line has forced companies to evaluate their investments in site performance. But traditional models don't capture the business value of performance across customer segments.