The consumer payments industry is investing in one-time and automatic online payment capabilities for recurring bills (e.g., mortgage, utility, or cable TV), including those made via bank account transfers and credit and debit card payments.
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- Key Question - How do consumers commonly pay recurring bills, such as mortgage, cable TV, and utility bills?
- Key Question - To pay recurring bills, which types of consumers are migrating to online recurring payment options, like direct bank account transfers and credit and debit card recurring payments?
- Key Question - How should banking institutions position their recurring-payment options to maximize consumers' demand and use?
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