Table of Figures: 1. How Consumers Used the Internet While Planning Their Last Trip
2. How Consumers Decide Where to Purchase
3. Where Consumers Purchased Flight and Hotel Products, and Why They Did So
4. Decisions Made Prior to Online Research
5. Tasks Consumers Complete Online
6. Features Most Popular with Travel Consumers
7. Factors that Would Motivate Consumers to Book More Travel Online
8. Where Consumers Report They Find the Best Airfares
9. Where Consumers Report They Find the Best Hotel Rates
10. Site Consumers Will Use if Airfares Are All the Same
11. Factors Motivating Consumers to Purchase Off-line