Table of Contents
1. Percentage of Consumers Conducting Less Common Financial Services Activities Online
2. Percentage of Consumers Conducting Basic Financial Services Activities Online
3. Frequency with Which Consumers Access Their Online Banking Accounts
4. Frequency with Which Consumers Access Their Online Banking Accounts, by Number of Financial Products Owned
5. Factors that Prompted Consumers to Bank Online, by Gender
6. Factors that Inhibit Consumers from Banking Online, by Gender
7. Factors that Would Prompt Consumers to Switch Online Banking Providers
8. Channel Consumers Prefer to Use to Conduct Selected Activities
9. Percentage of Consumers Interested in Receiving Selected Additional Financial Offerings from Their Online Banking Provider
10. Type of Site Consumers Would Prefer to Use to View and Pay Bills Online
11. Factors that Prompted Consumers to Apply for a Loan or Mortgage Online, by Gender
12. Percentage of Consumers Interested in Receiving Selected Online Banking Alerts from Their Financial Services Institutions
