Mobile Money Transfer & Remittances Business Models & Monetisation Opportunities 2011-2016
Juniper Research Limited
December 1, 2011 146 Pages - SKU: JUN6727316
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30 Exclusive Forecast Tables
Mobile Money Deployment Analysis
Unique Vendor Positioning Matrix
This new study confronts the rapidly developing mobile money transfer and remittance market, providing unrivalled insight and unsurpassed critical content:
A thorough examination of the major emerging trends. The report provides in-depth analysis of the key trends, including market consolidation, the growth of multilateral hubbing and the evolving role of both MNOs and third parties within the money transfer system.
Twelve selected profiles of leading players. A systematic evaluation of each vendor is provided in our cutting edge Vendor Matrix. This unique comparative analysis tool examines product and positioning against capability and capacity resulting in a revealing matrix of vendor positioning.
Key Features of The Report Include:
- In depth analysis of the MTR ecosystem - extensive coverage of player strategies, featuring revenue opportunities across the value chain
- Exclusive interviews with CxO level executives - unique insight into the affecting drivers and constraints of this fast evolving marketplace.
- 5 Year, state of the art forecast suite - provides current and projected figures for service adoption, remittance values and service provider revenue opportunities.
Juniper crystallises forecast conclusions with a regional analysis of market attractiveness, classifying market opportunity by mobile money users & transactions over eight key regions. Frontline knowledge of the relative popularity of the varying remittance services, including airtime top-up, and domestic & international remittance services is given in depth.
Finally this innovative report explores and expounds the major drivers of remittance services as well as the inhibitors presently constraining service deployment and wider adoption.
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- Executive Summary
- ES1 Introduction
- ES2 What This Report Covers
- ES3 Service Developments
- ES4 Analysis by Registered Users
- ES5 User Forecasts
- ES5 Transaction Value Forecasts
- ES6 Service Provider Revenue Opportunity
- ES7 Strategic Recommendations
- Mobile Money: Setting the Scene
- 1.1 Introduction
- 1.2 Mobile Money Context
- 1.2.1 Mobile Commerce Market Segmentation
- Figure 1.1: Mobile Commerce Market Segmentation
- 1.2.2 Mobile Payments
- i. Digital & Physical Goods
- ii. NFC
- iii. Mobile Money Person to Person Transfer
- 1.3 Report Focus
- 1.3.1 Transformational Banking
- Table 1.1: Transformational Compared to Additive Banking
- 1.3.2 Social Transfers
- 1.4 Drivers and Constraints
- Figure 1.2: Mobile Money Transfer: Drivers and Constraints
- 1.4.1 Mobile Money Transfer Drivers
- i. Attractive to Users
- ii. The MNO Imperative
- Figure 1.3: Operator-billed Monthly ARPU ($) Split by 8 Key Regions 2005-2010
- iii. First-time Financial Access
- iv. Real Cash Alternative
- v. Migrant Worker Remittances
- 1.4.2 Mobile Money Transfer Constraints
- i. Consumer Awareness
- Figure 1.4: Driving Early Uptake - The Need for Intervention
- ii. Regulatory Issues
- iii. KYC (Know Your Customer) Requirements
- iv. Lack of Interoperability
- v. Inadequate Local Agent Networks
- Figure 1.5: Safaricom MPESA subscribers & agents, September 2010- September 2011
- Figure 1.6 MPESA Mobile Remittance Participant Activities
- vi. Cost of International Money Transfer
- vii. Service Security and Trust
- viii. Network Reliability
- ix. The Recession
- 1.5 Financial Access in the Developed World
- 1.6 World Bank Remittance Forecasts
- Figure 1.7: World Remittance Flows ($bn) to Developing Countries 2009-2013
- Table 1.2: World Remittance Flows ($bn) to Developing Countries 2009-2013
- 1.7 GSMA Mobile Money Initiatives
- 1.7.1 MMT (Mobile Money Transfer)
- 1.7.2 MMU (Mobile Money for the Unbanked)
- The Evolution of the Mobile MTR Space
- 2.1 The Mobile Money Transfer Space Today
- 2.1.1 Consolidation and Acquisition
- 2.1.2 The Transition to a Hubbed Environment
- 2.1.3 The Evolving Role of the MNO
- i. Why Should MNOs Launch Mobile Money Services?
- ii. The Third-Party Opportunity
- a. Barriers to Co-Operation: The Banks’ Perception
- iii. Delivering a Successful Mobile MMT Service
- a. Necessity for Upfront Investment
- Figure 2.1: Cumulative Net Cash Flow and Active Customer Base, MTN Mobile Money, Uganda
- b. Monetising the MMT Service
- 2.2 Future Prospects, New Markets
- 2.2.1 The Impact of the Smarter Feature phone
- Figure 2.2: Selected 2011 Touchscreen Feature phones: Nokia C2-03, Motorola WILDER, Samsung S3850 Corby II, LG T500
- i. Towards a Cloud-Based Environment
- 2.2.2 Prospects for Domestic Money Transfer in Developed Markets
- 2.3 Service Deployments Analysis
- Figure 2.3: Mobile Money Transfer Service Launches (Number p.a.) 2001- Nov 2011
- Table 2.1: Mobile Money Transfer Service Launches (Number p.a.) 2001- Nov 2011
- 2.3.1 Regional Deployments Analysis
- Figure 2.4: Mobile Money Transfer Service Launches (Number p.a.) 2001- Nov 2011 Split by 8 Key Regions
- Table 2.2: Mobile Money Transfer Service Launches (Number p.a.) 2001-Nov 2011 Split by 8 Key Regions
- 2.3.2 Analysis by Type of Application Offered
- Figure 2.5: Mobile Money Applications by Type as at November 2011
- Table 2.3: Mobile Money Applications by Type as at November 2011
- 2.3.3 Future Development of the Market: From Money Transfer to Microfinance
- 2.3.4 Analysis by Registered Users
- Figure 2.6: Mobile Money Registered Users (m) split by 8 Key Regions as at December 2011
- Table 2.4: Mobile Money Registered Users (m) split by 8 Key Regions as at December 2011
- 2.4 Case Studies
- 2.4.1 Safaricom M-PESA
- i Service Description
- ii Service Statistics
- Figure 2.7: Safaricom Data Revenues (KES bn) Split by Broadband, M-PESA & SMS H1 2009-H1 201260
- Table 2.5: Safaricom Data Revenues (KES bn) Split by Broadband, M-PESA & SMS H1 2009-H1 2011
- iii Service Developments
- 2.4.2 Smart Money
- Figure 2.8: SmartMoney Service Features
- Figure 2.9: Smart Money Annual Revenues (PHP million), 2006-2010
- Table 2.6: Smart Money Annual Revenues (PHP million), 2006-2010
- 2.4.3 Western Union
- Mobile Money Transfer Forecasts
- 3.1 Market Segmentation
- 3.1.1 Domestic Transfers
- 3.1.2 Sophisticated Financial Services
- 3.1.3 International Transfers or Remittances
- 3.2 Methodology
- 3.2.1 Approach and Assumptions
- Figure 3.1: Mobile Money Transfer Market Forecast Methodology
- 3.3 Mobile Subscriber Forecast
- Figure 3.2: Mobile Handset Users (m) Split by 8 Key Regions 2011-2016
- Table 3.1: Mobile Handset Users (m) Split by 8 Key Regions 2011-2016
- 3.4 Transaction Value Forecasts for All Mobile Money Transfers
- Figure 3.3: Total Value of All Mobile Money Transfers ($m) p.a. Split by 8 Key Regions 2011-2016
- Table 3.2: Total Value of All Mobile Money Transfers ($m) p.a. Split by 8 Key Regions 2011-2016
- Figure 3.4: Comparison of Domestic, Sophisticated Financial Services & International Mobile Money Transfer Transaction Values (% of total) 2011-2016
- Table 3.3: Comparison of Domestic, Sophisticated Financial Services & International Mobile Money Transfer Transaction Values (% of total) 2011-2016
- 3.5 Service Provider Revenue Opportunity
- Figure 3.5: Total Service Provider Mobile Money Transfer Revenue Opportunity ($m) p.a. Split by 8 Key Regions 2011-2016
- Table 3.4: Total Service Provider Mobile Money Transfer Revenue Opportunity ($m) p.a. Split by 8 Key Regions 2011-2016
- Market Attractiveness
- 4.1 Approach
- 4.2 Domestic Transfers
- Figure 4.1: Market Attractiveness - Domestic Money Transfer Users (m) vs. CAGR (%) Split by 8 Key Regions
- Table 4.1: Market Attractiveness - Domestic Money Transfer Users (m) vs. CAGR (%) Split by 8 Key Regions
- Figure 4.2: Market Attractiveness - Domestic Money Transfer Transactions (m) vs. CAGR (%) Split by 8 Key Regions
- Table 4.2: Market Attractiveness - Domestic Money Transfer Transactions (m) vs. CAGR (%) Split by 8 Key Regions
- 4.3 International Transfers
- Figure 4.3: Market Attractiveness - International Money Transfer Users (m) vs. CAGR (%) Split by 8 Key Regions
- Table 4.3: Market Attractiveness - International Money Transfer Users (m) vs. CAGR (%) Split by 8 Key Regions
- Figure 4.4: Market Attractiveness - International Money Transfer Transactions (m) vs. CAGR (%) Split by 8 Key Regions
- Table 4.4: Market Attractiveness - International Money Transfer Transactions (m) vs. CAGR (%) Split by 8 Key Regions Domestic Money Transfer Forecasts
- Domestic Money Transfer Forecasts
- 5.1 User Forecasts - Mobile Wallets
- 5.1.1 Main Trends
- i. Total Domestic Money Transfer Mobile Wallet Users
- Figure 5.1: Average Number of Active Mobile Wallet Users (m) Making Domestic Transfers Split by 8 Key Regions 2011-2016
- Table 5.1: Average Number of Active Mobile Wallet Users (m) Making Domestic Transfers Split by 8 Key Regions 2011-2016
- ii. Africa & Middle East
- iii. Far East & China,
- iv. Indian Sub-Continent
- v. Rest of Asia Pacific
- vi. Central & Eastern Europe
- vii. Latin America
- viii. North America & Western Europe
- Figure 5.2: Average Number of Domestic Mobile Money Transfer Transactions per Mobile Wallet User p.a. Split by 8 Key Regions 2011-2016
- Table 5.2: Average Number of Domestic Mobile Money Transfer Transactions per Mobile Wallet User p.a. Split by 8 Key Regions 2011-2016
- Figure 5.3: Total Number of Domestic Mobile Money Transfer Transactions (m) p.a. Split by 8 Key
- Regions 2011-2016 Table 5.3: Total Number of Domestic Mobile Money Transfer Transactions (m) p.a. Split by 8 Key Regions 2011-2016
- 5.3 Transaction Size Forecasts
- Table 5.4: Average Domestic Mobile Money Transaction Value ($), Selected African Countries and Operators 2011
- Figure 5.4: Average Size of Domestic Transactions ($) Split by 8 Key Regions 2011-2016
- Table 5.5: Average Size of Domestic Transactions ($) Split by 8 Key Regions 2011-2016
- 5.4 Transaction Value Forecasts
- Figure 5.5: Total Value of Domestic Transactions ($m) p.a. Split by 8 Key Regions 2011-2016
- Table 5.6: Total Value of Domestic Transactions ($m) p.a. Split by 8 Key Regions 2011-2016
- 5.5 Transaction Value per User Forecasts
- Figure 5.6: Domestic Transaction Value ($) per Mobile Wallet User p.a. Split by 8 Key Regions 2011- 2016
- Table 5.7: Domestic Transaction Value ($) per Mobile Wallet User p.a. Split by 8 Key Regions 2011- 2016
- 5.6 Service Provider Revenue Opportunity Forecast
- Figure 5.7: Service Provider Domestic Mobile Money Transfer Revenue ($m) Split by 8 Key Regions 2011-2016
- Table 5.8: Service Provider Domestic Mobile Money Transfer Revenue ($m) Split by 8 Key Regions 2011-2016
- Microcredits, Savings & Insurance Payment Forecasts
- 6.1 Sophisticated Mobile Financial Services Defined
- Figure 6.1: M-KESHO Service
- 6.2 User Forecasts
- Figure 6.2: Average Number of Sophisticated Mobile Financial Services Users (m) Split by 8 Key Regions 2011-2016
- Table 6.1: Average Number of Sophisticated Mobile Financial Services Users (m) Split by 8 Key Regions 2011-2016
- 6.3 Transaction Traffic Forecasts
- Figure 6.3: Average Number of Sophisticated Mobile Financial Service Transactions per User p.a. Split by 8 Key Regions 2011-2016
- Table 6.2: Average Number of Sophisticated Mobile Financial Service Transactions per User p.a. Split by 8 Key Regions 2011-2016
- Figure 6.4: Total Number of Sophisticated Mobile Financial Service Transactions (m) p.a. Split by 8 Key Regions 2011-2016
- Table 6.3: Total Number of Sophisticated Mobile Financial Service Transactions (m) p.a. Split by 8 Key Regions 2011-2016
- 6.4 Transaction Size Forecasts
- Figure 6.5: Average Size of Sophisticated Mobile Financial Service Transactions ($) Split by 8 Key Regions 2011-2016
- Table 6.4: Average Size of Sophisticated Mobile Financial Service Transactions ($) Split by 8 Key Regions 2011-2016
- 6.5 Transaction Value Forecasts
- Figure 6.6: Total Value of Sophisticated Mobile Financial Service Transactions p.a. ($m) Split by 8 Key Regions 2011-2016
- Table 6.5: Total Value of Sophisticated Mobile Financial Service Transactions p.a. ($m) Split by 8 Key Regions 2011-2016
- 6.6 Transaction Value per User Forecasts
- Figure 6.7: Sophisticated Mobile Financial Service Transaction Value per User p.a. ($) Split by 8 Key Regions 2011-2016
- Table 6.6: Sophisticated Mobile Financial Service Transaction Value per User p.a. ($) Split by 8 Key Regions 2011-2016
- 6.7 Service Provider Revenue Opportunity Forecast
- Figure 6.8: Service Provider Sophisticated Mobile Financial Service Revenue ($m) Split by 8 Key Regions 2011-2016
- Table 6.7: Service Provider Sophisticated Mobile Financial Service Revenue ($m) Split by 8 Key Regions 2011-2016
- 6.8 Incremental Value from Sophisticated Mobile Financial Services
- Figure 6.9: Incremental Value from Sophisticated Mobile Financial Services Compared to Domestic Mobile Money Transfers (%) Split by 8 Key Regions 2011-2016
- Table 6.8: Incremental Value from Sophisticated Mobile Financial Services Compared to Domestic Mobile Money Transfers (%) Split by 8 Key Regions 2011-2016
- International Money Transfer Forecasts
- 7.1 User Forecasts
- Table 7.1: Top 10 Remittance Sending Countries ($m) 2009
- Figure 7.1: Average Number of Mobile Users Sending International Transfers (m) Split by 8 Key Regions 2011-2016
- Table 7.2: Average Number of Mobile Users Sending International Transfers (m) Split by 8 Key Regions 2011-2016
7.2 Transaction Size Forecasts
- Figure 7.2: Average Size of International Transactions ($) Split by 8 Key Regions 2011-2016
- Table 7.3: Average Size of International Transactions ($) Split by 8 Key Regions 2011-2016
7.3 Transaction Traffic Forecasts
- Figure 7.3: Average Number of International Mobile Money Transfers Sent per User p.a. Split by 8 Key Regions 2011-2016
- Figure 7.4: Top 20 Migration Corridors Ranked by Migrants (m) in 2010
- Table 7.4: Average Number of International Mobile Money Transfers Sent per User p.a. Split by 8 Key Regions 2011-2016
- Figure 7.5: Total Number of International Mobile Money Transfers Sent (m) p.a. Split by 8 Key Regions 2011-2016
- Table 7.5: Total Number of International Mobile Money Transfers Sent (m) p.a. Split by 8 Key Regions 2011-2016
- 7.4 Transaction Value Forecasts
- Figure 7.6: Total Value of International Mobile Money Transactions Sent p.a. ($m) Split by 8 Key Regions 2011-2016
- Table 7.6: Total Value of International Mobile Money Transactions Sent p.a. ($m) Split by 8 Key Regions 2011-2016
- 7.5 International Transaction Value per User Forecasts
- Figure 7.7: International Transaction Value per User p.a. ($) Split by 8 Key Regions 2011-2016
- Table 7.7: International Transaction Value per User p.a. ($) Split by 8 Key Regions 2011-2016
- 7.6 Service Provider Revenue Opportunity Forecast
- Figure 7.8: Service Provider International Mobile Money Transfer Revenue Forecast ($m) 2011-2016
- Table 7.8: Service Provider International Mobile Money Transfer Revenue Forecast ($m) 2011-2016
- Vendors, Strategies & Applications
- 8.1 Introduction
- 8.2 Vendor Positioning
- 8.2.1 Vendor Assessment Methodology
- Table 8.1: Vendor Capability Assessment Criteria
- 8.2.2 Limitations and Interpretation
- 8.2.3 New Positioning Matrix Results
- Figure 8.1: Global Mobile Money Vendor Positioning Matrix
- 8.2.4 Vendor Groupings
- 8.2.5 Strategy Conclusions - Corporate Activity
- 8.3 Company Brief: Accenture
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: Accenture Key Strengths and Strategic Development Opportunities
- 8.4 Company Brief: Alcatel-Lucent
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: Alcatel-Lucent Key Strengths and Strategic Development Opportunities
- 8.5 Company Brief: Comviva
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: Comviva Key Strengths and Strategic Development Opportunities
- 8.6 Company Brief: DonRiver
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: DonRiver Key Strengths and Strategic Development Opportunities
- 8.7 Company Brief: eServGlobal
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: eServGlobal Key Strengths and Strategic Development Opportunities
- 8.8 Company Brief: Fundamo/Visa
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: Fundamo Key Strengths and Strategic Development Opportunities
- 8.9 Company Brief: Gemalto
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: Gemalto Key Strengths and Strategic Development Opportunities
- 8.10 Company Brief: LUUP
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: Luup Key Strengths and Strategic Development Opportunities
- 8.11 Company Brief: mChek
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: mChek Key Strengths and Strategic Development Opportunities
- 8.12 Company Brief: Monitise
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: Monitise Key Strengths and Strategic Development Opportunities
- 8.13 Company Brief: Nokia
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: Nokia Key Strengths and Strategic Development Opportunities
- 8.14 Company Brief: SAP/Sybase 365
- i. Corporate
- ii. Geographic Spread
- iii. Key Clients & Strategic Partnerships
- iv. High Level View of Offerings
- v. Juniper’s View: SAP/Sybase 365 Key Strengths and Strategic Development Opportunities
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