Learning from the Femtocell and Wi-Fi Pioneers: Best practice in operator go-to-market strategy

Informa Media and Telecom
May 1, 2011
SKU: INFM6358879
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Informa’s Wi-Fi and femtocell research program includes a selection of best-case examples of operators in various regions that are successfully deploying these technologies. The research focuses on the commercial, marketing, pricing and positioning perspective of operators that are adopting Wi-Fi and femtocells in their core strategy.

Informa has carefully selected case studies based on the world’s leading operators to identify effective strategies and replicable best practice in bringing femtocells and Wi-Fi to market. The research is focused on understanding the business models underpinning the deployments as well as the commercial strategies employed by the operators.

Overview:

Operators have been forced to reassess their views on the role of Wi-Fi within their business. It’s not so long ago that Wi-Fi was being actively disabled in devices sold by certain operators - it was seen as a competitive threat to their emerging mobile data businesses. But that attitude has now come full circle and today operators see Wi-Fi as a crucial part of their overall network and customer experience strategy. Similarly, femtocells got off to a slow start as operators questioned the viability of different business models, but today a growing number of operators have either already begun offering or are planning to offer femtocells to their residential and business customers.

Now that we’re seeing viable business models for Wi-Fi and femtocells emerge, it’s an important time to assess the results experienced by pioneering operators. Have operators been able to generate new revenue streams? Can Wi-Fi and femtocells be successfully deployed to mitigate the impact of mobile data traffic growth on operators’ networks? Is there any evidence that femtocells can be used by operators to reduce churn? What is the role of Wi-Fi in managing the customer experience of smartphones?

Informa’s research program is dedicated to examining the go-to-market strategies of the early adopters of Wi-Fi and femtocells and identifying operator best practice from around the globe in terms of sales, marketing, branding, distribution, network strategy and much more.

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