Healthcare and the Telecom Operator: A case study review

Healthcare is a global issue, but uniquely national considerations govern its delivery. That’s a challenge - particularly for telecom operators with international footprints. After all, telecommunications can be described as a mass production model applied to the issue and delivery of digital goods. The need to customize services - due to local regulations or customs - can be seen as a threat to profitability. Yet as Informa Telecoms & Media’s nine operator healthcare case studies reveal, ways do exist to overcome such concerns. One approach is to facilitate mass adoption of a healthcare service, another is to focus on certain actors in the complex and fragmented healthcare ecosystem. But it can’t yet be said that operators have all the answers, or concrete results from their growing activities in healthcare. Nevertheless, as discussed in this report, even operator healthcare services with a simple scope have the potential to deliver a great social impact. Please Note: Informa requires that clients sign a confidentiality agreement prior to fulfillment of all orders. Fulfillment may take 2-3 days after receipt of form.

Additional Information

Countries/regions covered:

Afghanistan
Australia
Bangladesh
Germany
Netherlands
Norway
Spain
United Kingdom
United States

Case studies include:

Deutsche Telekom
Grameenphone
KPN
Roshan
Sprint
Telefonica
Telenor
Telstra
Vodafone

KEY QUESTIONS ANSWERED IN THIS REPORT:

How are operators structured to target the healthcare sector?
What technologies are coupled with healthcare delivery?
On which stages in healthcare delivery are operators focusing their activities?
Do differences exist in operators’ involvement in the mature versus the emerging markets?