Overview
In tackling these challenges, the industry faces the prospect of migration from circuit-switched technology to packetized approaches in both the access and core network. Should voice fail to successfully translate into this new IP-oriented world, it risks becoming nothing more than a commodity - a position which would have dire consequences for the mobile operators, which historically have generated the vast majority of their revenues from voice services and have as yet failed to substitute them with data services.
The most likely future for voice is to navigate a course that brings more value through the integration of data capabilities, re-imaging voice in the context of rich voice.
This study clarifies and elucidates the main challenges facing mobile operators moving into this new realm for voice, qualifying the strategic approaches available to those value-chain players involved both qualitatively and quantitatively.
Case studies include:
- Airtel Africa
- Aircel and Blyk India
- Vodafone Enterprise
- Verizon
- Google Voice
- Skype
- Fonyou
- Korea Telecom
- MTN
- Metaswitch
- Telefonica Jajah
Please Note: Informa requires that clients sign a confidentiality agreement prior to fulfillment of all orders. Fulfillment may take 2-3 days after receipt of form.
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- Contributing analysts
- The future of voice: Market overview
- Fig. 1: Informa Telecoms & Media simple voice definitions
- Fig. 2: Informa Telecoms & Media evolving voice definitions
- Fig. 3: Global voice overview, users, usage and revenues, 2010-2015
- Fig. 4: Global, alternative voice platform, mobile revenues, 2010-2015
- Fig. 5: Global, alternative voice platform, portable device revenues, 2010-2015
- Fig. 6: Global, relative penetration of alternative voice services, by region, 2010-2015
- Fig. 7: Global Wi-Fi voice usage data, 2010-2015
- Fig. 8: Global Wi-Fi voice users, 2010-2015
- Fig. 9: Global Wi-Fi voice service usage data, 2010-2015
- Fig. 10: Global, minutes of use, by region, 2001-2009
- Future voice pricing strategies
- Future voice strategies: Operator approaches to VoIP
- Informa Telecoms & Media’s future voice forecasts
- Fig. 1: Voice service categories
- Fig. 2: Forecast methodology flow chart
- Fig. 3: Technology splits
- Fig. 4: Global CS voice overview, users, usage and revenues, 2010-2015
- Fig. 5: Global revenues of the mobile alternative voice platforms, mobile and portable-device, 2010-2015
- Fig. 6: Global, relative penetration of VoIP services, compared with CS voice, by region, 2010-2015
- Fig. 7: Global, relative penetration of VoIP services on portable devices, by region, 2010-2015
- Fig. 8: Global Wi-Fi voice users, 2010-2015
- Fig. 9: Global Wi-Fi voice service usage, 2010-2015
- Fig. 10: North America, voice users, 2010-2015
- Fig. 11: Latin America, voice users, 2010-2015
- Fig. 12: Asia Pacific Developed, voice users, 2010-2015
- Fig. 13: Asia Pacific Developing, voice users, 2010-2015
- Fig. 14: Western Europe, voice users, 2010-2015
- Fig. 15: Eastern Europe, voice users, 2010-2015
- Fig. 16: Africa, voice users, 2010-2015
- Fig. 17: Middle East, voice users, 2010-2015
- Case study: Blyk and Aircel’s future voice-pricing models
- Fig. 1: Sample Blyk on Aircel tariffs, Mar-11
- Fig. 2: Blyk on Aircel top-up incentives
- Fig. 3: Aircel subscriptions, Oct-09 to Jan-10 and Oct-10 to Jan-11
- Fig. 4: Blyk/Aircel SWOT
- Case study: Google’s future voice strategy
- Google’s future voice strategy SWOT analysis
- Case study: Skype’s future voice strategy
- Skype SWOT analysis
- Case study: Telefonica’s acquisition of Jajah
- Telefonica/Jajah partnership SWOT analysis
- Case study: TIM Brasil’s future voice pricing models
- Fig. 1: TIM Brasil’s Liberty plans
- Fig. 2: Brazil, operator market share, 1Q09-4Q10
- Fig.3: TIM Brasil, SAC, 1Q09-4Q10
- Fig. 4: TIM Brasil, service revenues, 2007-2010
- Fig.5: Brazil, long-distance market, by operator shares, 2Q08-4Q10
- Fig. 6: Brazil, operator churn rates, 1Q09-4Q10
- Fig. 7: TIM Brasil SWOT analysis
- Case study: Verizon’s converged-communications future voice-pricing models
- Verizon FMS pricing-strategy SWOT
- Case study: Vodafone’s One suite
- Fig. 1: Vodafone One Net Express service pricing
- Fig. 2: Vodafone Enterprise SWOT analysis
- Case study: Wind Mobile’s voice pricing strategy in Canada
- Fig. 1: Toronto area C$35 talk-and-text plans
- Fig. 2: Canada, net additions, by operator, 3Q09-4Q10
- Fig. 3: Canada, ARPU comparison, 4Q10
- Fig. 4: Canada's Wind Mobile SWOT analysis
- Case study: XL Axiata is doing the impossible - boosting profits and per-minute revenues in hyper-competitive, multi-SIM Indonesia
- Fig. 1: Indonesia, XL Axiata’s ARPU vs. subscriptions, 4Q06-4Q10
- Fig. 2: XL Axiata’s promotional price plans
- Fig. 3: Indonesia, XL Axiata, MoU vs. voice revenue per minute, 1Q09-4Q10
- Fig. 4: XL Axiata SWOT analysis
- Case study: Yoigo launches Llamadas IP service for international calls
- Fig. 1: Spain, international fixed and mobile call traffic, 2008-2010
- Fig. 2: Spain, Llamadas IP charges to several destinations, Apr-11
- Fig. 3: Spain, operator price comparisons, by calls to fixed and mobile and fixed-only, Apr-11
- Fig. 4: Llamadas IP SWOT analysis
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