Optimizing Your Help DeskInfo-Tech Research Group
November 1, 2009
More Help Desk reports by Info-Tech Research Group
IT Assessment: All about Help Desk-Bundle by Info-Tech Research Group
“Get more from your Help Desk!” Created using a case-study format - including interviews and original survey data - Info-Tech’s All About Your Help ...
Info-Tech Advisor: Service Desk Manager by Info-Tech Research Group
Use this Service Desk Manager Job Description template to help the enterprise’s hiring and job-definition processes. Editable sections include: Strategy Planning Acquisition Deployment ...
Info-Tech Advisor In-Depth Report - Building the Next Generation Help Desk by Info-Tech Research GroupSee all reports like this >>
The evolution of technology toward ever more distributed forms promises to render phone-based help desks obsolete. Read this latest report to help guide you through ...
We can help you find what you need. Call us or write us:
Need help in your search?
Help Desk Reports
- Helpdesk Outsourcing Market in North America 2012-2016
- Worldwide Clientless Remote Support Software 2012–2016 Forecast
- Worldwide Technical Support and Help Desk Business Process Outsourcing 2009-2013 Forecast and Analysis
- IT Help Desk Services
- Optimizing the Help Desk with eSupport: An Industry Perspective, Client Case Study, and HP Profile