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Info-Tech Research Group

Info-Tech Research Group (Info-Tech) is a professional services firm providing comprehensive, practical research and advisory solutions that enable IT managers to make better and more timely decisions. Our services include continuous Research and Analyst Access, expert Reports, Best Practice Guides and Consulting services. Together, these services improve the IT decision-making process, help keep you current and expedite critical IT projects, enabling you to achieve greater personal and corporate success.

All our research and services are practical and actionable – we provide you with the information you need to make the difficult decisions you face on a daily basis.

Our Analysts avoid sweeping generalizations and watered-down recommendations to get to the core of an issue and deliver unique insight.

Info-Tech is the global leader in serving IT professionals in mid-sized enterprises. Our goal is to help you work more effectively, make better decisions, achieve business success and reduce IT risk. Our practical, actionable solutions allow you to tackle the key IT challenges you face today.

List of reports from Info-Tech Research Group

ITA Premium: Renegotiating Telecom Contracts: Timing Is Everything 4/4/2008 \| published by: Info-Tech Research Group ... and stress levels are lower when negotiations begin roughly 90 days prior to contract expiration. Info-Tech recommends enterprises complete the following tasks: Verify what happens if the existing contract expires. Prepare a list of contract ... \| read more...	$195.00
ITA Premium: Vendor Landscape: LAN Network Management Systems 4/3/2008 \| published by: Info-Tech Research Group ... use a NMS at all. There are several very good reasons for having a NMS, not the least of which being the ability to identify the root cause of performance problems. The finger of blame ... \| read more...	$195.00
Impact Research: Succeeding with Project Management 4/3/2008 \| published by: Info-Tech Research Group ... in the following project performance areas: Management satisfaction Stakeholder satisfaction Scope adherence Budget adherence Time adherence Deliverable quality Less than a quarter of organizations are mature in their Project Management people, process, and technology. However, ... \| read more...	$1,995.00
ITA Premium: Get the 411 on Softphones Before Ditching Your Desk Sets 4/2/2008 \| published by: Info-Tech Research Group ... versatile end user alternative to regular IP desk phones. However, enterprises that are planning a transition from traditional physical handsets to PC-based softphones must understand the full scope of technical considerations and end user challenges ... \| read more...	$195.00
Informal Usability Test Plan 4/1/2008 \| published by: Info-Tech Research Group ... on the quality of the application being developed. The "Informal Usability Test Plan" template will assist in: Communicating the purpose of the testing process. Defining what will be accomplished during the test sessions. This template ... \| read more...	$49.00
ITA Premium: Selecting Linux: Red Hat Enterprise Linux 4/1/2008 \| published by: Info-Tech Research Group ... Hat’s market. Client perspectives on RHEL. Red Hat’s differentiating approach. Red Hat’s market strategy. IT leaders are encouraged to consider RHEL, particularly when building out Web applications and services. At the same time, Windows Server ... \| read more...	$195.00
Usability Testing Task Results 4/1/2008 \| published by: Info-Tech Research Group ... testing is better than no testing. Following the development of an “Informal Usability Test Plan,” the “Usability Testing Task Results” template will assist in recording the results of each task that the test participants execute. \| read more...	$49.00
ITA Premium: The Future of Thin Client Deployment 3/31/2008 \| published by: Info-Tech Research Group ... client. These models include: Virtual Desktop Infrastructure (VDI). Operating System/Application streaming. Remote access blade PCs in the data center. With its large existing install base, SBC style solutions will be around for some time to ... \| read more...	$195.00
ITA Premium SE: Is a LAN Refresh on the Horizon? 3/26/2008 \| published by: Info-Tech Research Group ... and business drivers. Implementing a LAN refresh too soon means retiring underutilized infrastructure, while waiting too long can negatively impact the performance and reliability of the corporate network. This research note discusses the primary drivers ... \| read more...	$195.00
ITA Premium SE: Knowledgebases Lend a Hand to Help Desk Software 3/26/2008 \| published by: Info-Tech Research Group ... Knowledgebases address this need by creating a centralized, standardized resource that is regularly updated with information from new cases. This research note covers the following key areas: Knowledgebase components and features. Knowledge tool product options. ... \| read more...	$195.00
Enterprise Teamware Revisited: The Web 2.0 Factor 3/20/2008 \| published by: Info-Tech Research Group ... and collaboration technologies referred to as “Web 2.0.” This research note reviews the basic principles of teamware, including: A description of the most common features of teamware. An introduction to teamware vendors, both traditional and ... \| read more...	$195.00
Top-Down Planning for Effective IT Security 3/12/2008 \| published by: Info-Tech Research Group ... technical concerns. Enterprises should consider the following recommendations to ensure appropriate security measures are selected and implemented. Ensure IT complies with corporate security policy direction. Establish the application’s security based on its corporate importance. Review ... \| read more...	$195.00
Peeling the Virtualization Onion without Tears 3/6/2008 \| published by: Info-Tech Research Group ... for what they call "Dynamic IT." However, virtualization is not one technology but several. It’s time to take a step back and review what virtualization is and how it works. This note reviews four main ... \| read more...	$195.00
Documentation for Business Users: The Minimum Manual 2/11/2008 \| published by: Info-Tech Research Group ... it as a key success factor in over 60% of both portal and ERP projects. Interviews with key stakeholders in applications projects also indicate that training is consistently overlooked as a project consideration. This note ... \| read more...	$195.00
Virtual Call Center Agents Can Use IPT, But Not Over the Public Internet 2/5/2008 \| published by: Info-Tech Research Group ... can be significantly more flexible, and the pool of potential call center agent candidates is greatly expanded. The technology to support virtual call center agents exists today with the exception of the network infrastructure. This ... \| read more...	$195.00
2007-2008 IT Budget and Staffing - Wholesale & Retail 1/23/2008 \| published by: Info-Tech Research Group ... your executive. Guide your investment planning. Help you build a strong business case for changing staffing levels. Gain answers to the following questions: How much are your IT peers spending in Wholesale & Retail? How ... \| read more...	$990.00
2007-2008 IT Budget and Staffing - Transportation/Utilities/Communications 1/22/2008 \| published by: Info-Tech Research Group ... Guide your investment planning. Help you build a strong business case for changing staffing levels. Gain answers to the following questions: How much are your IT peers spending in Transportation/Utilities/Communications? How do budgets break down ... \| read more...	$990.00
2007-2008 IT Budget and Staffing - Primary Industries 1/21/2008 \| published by: Info-Tech Research Group ... executive. Guide your investment planning. Help you build a strong business case for changing staffing levels. Gain answers to the following questions: How much are your IT peers spending in Primary Industries? How do budgets ... \| read more...	$990.00
2007-2008 IT Budget and Staffing - Manufacturing 1/20/2008 \| published by: Info-Tech Research Group ... Guide your investment planning. Help you build a strong business case for changing staffing levels. Gain answers to the following questions: How much are your IT peers spending in Manufacturing? How do budgets break down ... \| read more...	$990.00
2007-2008 IT Budget and Staffing - Health Care 1/19/2008 \| published by: Info-Tech Research Group ... executive. Guide your investment planning. Help you build a strong business case for changing staffing levels. Gain answers to the following questions: How much are your IT peers spending in Health Care? How do budgets ... \| read more...	$990.00
2007-2008 IT Budget and Staffing - Government 1/18/2008 \| published by: Info-Tech Research Group ... Guide your investment planning. Help you build a strong business case for changing staffing levels. Gain answers to the following questions: How much are your IT peers spending in Government? How do budgets break down ... \| read more...	$990.00
2007-2008 IT Budget and Staffing - Education 1/17/2008 \| published by: Info-Tech Research Group ... Guide your investment planning. Help you build a strong business case for changing staffing levels. Gain answers to the following questions: How much are your IT peers spending in Education? How do budgets break down ... \| read more...	$990.00
2007-2008 IT Budget and Staffing - Business & Professional Services 1/16/2008 \| published by: Info-Tech Research Group ... to your executive. Guide your investment planning. Help you build a strong business case for changing staffing levels. Gain answers to the following: How much are your IT peers spending in Business & Professional Services? ... \| read more...	$990.00
2007-2008 IT Budget and Staffing - Financial & Insurance Services 1/15/2008 \| published by: Info-Tech Research Group ... to your executive. Guide your investment planning. Help you build a strong business case for changing staffing levels. Gain answers to the following questions: How much are your IT peers spending in Financial & Insurance ... \| read more...	$990.00
Info-Tech’s Blade Server for Small Enterprises Decision Guide and Implementation Tools 3/3/2007 \| published by: Info-Tech Research Group ... and simplify your decision-making process. These reports and tools continue our commitment to helping IT leaders select products and services that are the best fit for the enterprise. For small enterprises, blade servers could lay ... \| read more...	$1,200.00

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