North America Telecom CRM Market 2008-2011

TechNavio - Infiniti Research Ltd.
February 23, 2009
11 Pages - SKU: INF2123196
Countries covered: North America

In telecom industry, Customer Relationship Management (CRM) software manages and automates business. It includes sales automation, marketing automation, contact center, customer service and analytic applications. With the economic slowdown in North America, there is an increase in the demand for CRM to enhance business growth and revenue by the telecom companies. Business opportunity is provided through the relationship management and account management, which identifies the business prospects. Further, tools are provided by CRM for price calculation and deal preparation for sales negotiations. Price analytics provides optimum price to win over new customers.

The report forecasts the market size of CRM applications in the telecom sector in North America over the period 2008-2011. In addition, the report also provides the market size of CRM applications in the telecom sector among North American countries. Further, the report also elaborates the functionalities of CRM applications in the telecom sector in North America. This report also discusses about the challenges faced with the CRM strategies in the North American Telecom Industry and also identifies the market trends that encourage the growth of the CRM applications market in North America.

This report can help IT vendors identify their target geographies and verticals. Further, the sales drivers can be used to penetrate the identified vertical or increase the current share of the customer's wallet.

TechNavio Insights is a set of reports based on TechNavio - a market intelligence platform for the IT industry. It builds on the intelligence available within TechNavio, and leverages on the custom research experience of the 'Technology Navigators'. TechNavio is built on years of experience of Infiniti Research in deep dive custom research and consulting for over 30 Fortune 500 companies and numerous large and mid-sized companies.



More Telecommunications reports by TechNavio - Infiniti Research Ltd.

Global Industrial Wireline Networking Market : 2014-2018 by TechNavio - Infiniti Research Ltd.
Press ReleaseTechNavio Announces the Publication of its Research Report - Global Industrial Wireline Networking Market 2014-2018TechNavio recognizes the following companies as the key players in ...
Global GIS Market in the Military Sector : 2014-2018 by TechNavio - Infiniti Research Ltd.
Press ReleaseTechNavio Announces the Publication of its Research Report - Global GIS Market in the Military Sector 2014-2018TechNavio recognizes the following companies as the key ...
DTT Market in the US 2014-2018 by TechNavio - Infiniti Research Ltd.
Press ReleaseTechNavio Announces the Publication of its Research Report - Digital Terrestrial Transmission Market in the US 2014-2018TechNavio recognizes the following companies as the key ...
Global Messaging Security Gateway Market : 2014-2018 by TechNavio - Infiniti Research Ltd.
Press ReleaseTechNavio Announces the Publication of its Research Report - Global Messaging Security Gateway Market 2014-2018TechNavio recognizes the following companies as the key players in ...
See all reports like this >>

More North America Telecommunications reports

Telecommunications Report - Mexico Q4 2014 by Business Monitor International
Telecommunications Report - Mexico Q4 2014BMI View:A change in regulatory environment enforcing more market openness and competition marks a very positivechange for the Mexican telecommunication ...
Wireless Telecommunications Services by First Research, Inc.
Wireless Telecommunications ServicesBrief Excerpt from Industry Overview Chapter:Companies in this industry operate and maintain switching and transmission facilities to provide telecommunications services via the airwaves. ...
Telecom Market, Digital Media and Regulatory Overviews - Statistics Insights and Analysis - Canada by Paul Budde Communication Pty Ltd
Telecom Market, Digital Media and Regulatory Overviews - Statistics Insights and Analysis - Canada The convergence of voice, internet and TV continues to bring Canadian ...
Key Statistics, Telecoms Market and Regulatory Overviews - Mexico by Paul Budde Communication Pty Ltd
Key Statistics, Telecoms Market and Regulatory Overviews - Mexico With a population of around 109 million and a fixed-line teledensity of around 17%, Mexico's ...
See all reports like this >>

More North America reports

The 2013-2018 Outlook for Collagen and (hyaluronic Acid) HA-Based Biomaterials in the United States by Icon Group International, Inc.
The 2013-2018 Outlook for Collagen and (hyaluronic Acid) HA-Based Biomaterials in the United StatesThis econometric study covers the latent demand outlook for collagen and (hyaluronic ...
The 2013-2018 Outlook for Relish in the United States by Icon Group International, Inc.
This econometric study covers the latent demand outlook for relish across the states and cities of the United States. Latent demand (in millions of U.S. ...
D&B Country Report: Mexico by Dun & Bradstreet Inc.
D&B Country Report. Comprehensive information for evaluating risks and opportunities when trading or investing in this country. Providing critical information and analysis on ...
Spirits – Mexico – a snapshot (2011) by Mintel - Snapshots
Spirits in Mexico by Mintel Global Market Navigator provides you with annual year-end market size data, most recently updated in 2011. This market covers all ...
See all reports like this >>

 

SELECT A LICENSE

    Online Download  USD 1,125  
    Global Site License  USD 2,250  
 
US: 800.298.5699
Int'l: +1.240.747.3093
 

Share this report


    Other tasks

     
     
    Join Alert Me now!
    Receive bi-weekly email alerts on new market research

    Sign up today!