Based on interviews with over 400 hospitals providing imaging services, this report examines the service market for diagnostic imaging equipment in US hospitals for 9 modalities. This report from IMV provides information on the size, composition and trends in the US service market. Following are key questions answered in the report:
- What is the combined size of the service contract market in U.S. hospitals for nine diagnostic imaging modalities, in dollars?
- What types of service arrangements are preferred for each imaging modality, and why?
- What mix of service provider companies is used for each diagnostic imaging modality?
- To what extent do present service arrangements include specific value-added features such as installation, training, telephone support, remote diagnostic capabilities, and remote software repair?
- To what extent do present service arrangements cover key components such as CT tubes, X-ray tubes, and ultrasound probes?
- What percentage of parts for each modality is obtained from third-party vendors?
- What is the estimated total market size of hospital service related spending by modality?
- What emerging challenges will hospital service organizations face in the near future?
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- I. Research Objectives...
- II. Executive Summary...
- III. Methodology...
- Respondent’s primary role in hospital ...
- Distribution of hospital bed size categories ...
- Distribution of hospital type categories ...
- Distribution of respondent hospital locations by type ...
- Distribution of respondent hospital locations by state ...
- Number of FTE biomedical/clinical engineering professionals per hospital
- Survey questionnaire
- IV. Findings...
- A. Background on Imaging Equipment Service Arrangements in Respondent Hospitals..
- Diagnostic imaging modalities with primary service arrangements
- Number of diagnostic imaging equipment units covered under primary service arrangements..
- Projected 2009 hospital spending for diagnostic imaging equipment service-related purchases..
- Projected 2009 diagnostic imaging equipment service-related spending by service company..
- Projected 2009 diagnostic imaging equipment service-related spending by service contract type..
- Most frequently used parts vendors for diagnostic imaging equipment
- B. Present Service Arrangements for CT Equipment, Fewer than 64 Slices
- Mix of primary service arrangements used for CT with fewer than 64 slices
- Mix of primary service providers used, CT <64 slices
- Top reasons for choosing specific service providers, CT <64 slices
- Features covered by primary service contract, CT <64 slices
- CT tubes and other replacement parts obtained from non-OEM companies for CT <64 slices .
- Plans for future service arrangements for CT with <64 slices
- C. Present Service Arrangements for CT Equipment, 64 Slices or More
- Mix of primary service arrangements used
- Mix of primary service providers used, CT with 64 slices or more
- Top reasons for choosing specific service providers, CT with 64 slices or more
- Features covered by primary service contract, CT with 64 slices or more
- CT tubes and other replacement parts obtained from non-OEM companies, CT with 64 slices or more .
- Plans for future service arrangements, CT with 64 or more slices
- D. Present Service Arrangements for MRI Equipment
- Mix of primary service arrangements used.
- Mix of primary service providers used, MRI..
- Top reasons for choosing specific service providers, MRI
- Features covered by primary service contract, MRI
- MRI coils and other replacement parts obtained from non-OEM companies
- Plans for future service arrangements for MRI equipment
- E. Present Service Arrangements for Ultrasound Equipment (Excluding Handheld)
- Mix of primary service arrangements used
- Mix of primary service providers used, ultrasound
- Top reasons for choosing specific service providers for ultrasound
- Features covered by primary service contract, ultrasound
- Ultrasound probes and other replacement parts obtained from non-OEM companies
- Plans for future service arrangements for ultrasound equipment (excluding handheld)
- F. Present Service Arrangements for General X-Ray Equipment
- Mix of primary service arrangements used
- Mix of primary service providers used, general x-ray
- Top reasons for choosing specific service providers, general x-ray
- Features covered by primary service contract, general x-ray including digital detectors or CR cassettes
- Service coverage for digital detectors or CR cassettes, by contract type
- X-ray tubes and other replacement parts obtained from non-OEM companies
- Plans for future service arrangements for general x-ray equipment
- G. Present Service Arrangements for C-Arms Used for Cardiac Cath and Other Cardiac Procedures
- Mix of primary service arrangements used
- Mix of primary service providers used, C-arms for cardiac cath
- Top reasons for choosing specific service providers, C-arms used for cardiac procedures
- Features covered by primary service contract, C-arms for cardiac procedures
- Tubes and other replacement parts obtained from non-OEM companies
- Plans for future service arrangements for C-arms for cardiac cath/other cardiac procedures
- H. Present Service Arrangements for C-Arms Used for Angiography/Non-Cardiac Procedures
- Mix of primary service arrangements used
- Mix of primary service providers, C-arms used for angiography/non-cardiac procedures
- Top reasons for choosing specific service providers, C-arms for angiography/non-cardiac procedures
- Features covered by primary service contract, C-arms for angiography/non-cardiac procedures
- Tubes and other replacement parts obtained from non-OEM companies
- Plans for future service arrangements for C-arms for angiography/non-cardiac procedures
- I. Present Service Arrangements for Mammography Equipment
- Mix of primary service arrangements used
- Mix of primary service providers used, mammography
- Top reasons for choosing specific service providers, mammography
- Features covered by primary service contract, mammography
- Tubes and other replacement parts obtained from non-OEM companies
- Plans for future service arrangements for mammography equipment
- J. Present Service Arrangements for SPECT or SPECT-CT Equipment
- Mix of primary service arrangements use...
- Mix of primary service providers used, SPECT or SPECT-CT
- Top reasons for choosing specific service providers, SPECT or SPECT-CT
- Features covered by primary service contract, SPECT or SPECT-CT
- Tubes and other replacement parts obtained from non-OEM companies
- Plans for future service arrangements for SPECT or SPECT-CT equipment
- K. Present Service Arrangements for PET or PET-CT Equipment
- Mix of primary service arrangements used
- Mix of primary service providers used, PET or PET-CT
- Top reasons for choosing specific service providers, PET or PET-CT
- Features covered by primary service contract, PET or PET-CT
- CT tubes and other replacement parts obtained from non-OEM companies
- Plans for future service arrangements for PET or PET-CT equipment
- L. Challenges and Trends in Service Coverage for Key Diagnostic Imaging Modalities
- Expected challenges in upcoming negotiations of service agreements
- Trends in service arrangements for diagnostic imaging modalities
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