Worldwide Unified Communications 2011 Top 10 Predictions


February 9, 2011
8 Pages - SKU: IDC6165261
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Countries covered: Global

This IDC study provides our top 10 predictions for the worldwide unified communications (UC) market. It discusses some areas of increasing interest including virtualized communications, desktop and mobile video, smartphone use in the enterprise, and the integration of social media solutions.

"IDC sees the UC market moving into an important next phase where there needs to be more overall awareness and understanding — and customer hand-holding if necessary — around real-world UC applications, deployments, and success stories — proof points for validating UC's effectiveness. It's prime time for UC expertise to develop and propagate to a level that matches the considerable amount of technology that is available." — Rich Costello, senior research analyst, Worldwide Unified Communications and Enterprise Communications Infrastructure




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